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San Luis Obispo County, California

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 > County of San Luis Obispo > District Attorney > Economic Crime > Consumer Protection

Consumer Protection

 

The Consumer Protection Advisory accepts complaints and assists consumers who allege violations of the unfair or illegal business practice statutes in California.

Examples of violations of the unfair business practice statute includes: “bait and switch” advertising; phony going-out-of-business sales; grocery store scanner fraud; magazine sales in which the offer looks like a bill; and sweepstakes and lottery scams targeting the elderly. Many complaints received by the Advisory involve disputes with contractors, mechanics and other service providers that are licensed through the state. Complaints are forwarded to the appropriate law enforcement or regulatory agency that has jurisdiction.

To determine whether a business is required to be licensed through the State of California, visit the California Department of Consumer Affairs (DCA) website at www.dca.ca.gov. To be eligible to file a complaint with our office, either the consumer or the business must be located within San Luis Obispo County.

If you have a consumer complaint, or believe you may have been the victim of an unlawful scam, you can contact the District Attorney's Consumer Advisory at (805) 781-5856.