Patients' Rights Advocate

The Patients' Rights Advocate helps Medi-Cal beneficiaries and other consumers understand their rights and access problem solving processes. Duties include:

  • Providing written informational materials
  • Advocating for consumers
  • Investigating complaints
  • Monitoring programs to be sure that patients' rights are protected
  • Training providers and consumers about rights
  • Communicating with the State Patients' Rights Program

Services

Patient's Rights Advocate

The Patients’ Rights Advocate (PRA) helps you get the Behavioral Health services you need and are entitled to.