Medical and Health Operational Area Coordinator (MHOAC)

17 MHOAC FUNCTIONS

The MHOAC is responsible for ensuring the operational effectiveness of 17 mandated functions:

  1. Assessment of immediate medical needs
  2. Coordination of disaster medical and health resources
  3. Coordination of patient distribution and medical evaluations
  4. Coordination with inpatient and emergency care providers
  5. Coordination of out-of-hospital medical care providers
  6. Coordination and integration with fire agencies personnel, resources, and emergency fire prehospital medical services
  7. Coordination of providers of non-fire based prehospital emergency medical services
  8. Coordination of the establishment of temporary pre-transport field treatment sites
  9. Health surveillance and epidemiological analyses of community health status
  10. Assurance of food safety
  11. Management of exposure to hazardous agents
  12. Provision or coordination of mental health services
  13. Provision of medical and health public information and protective action recommendations
  14. Provision or coordination of vector control services
  15. Assurance of drinking water safety
  16. Assurance of the safe management of liquid, solid, and hazardous wastes
  17. Investigation and control of communicable disease

The MHOAC Standard Operating Procedure (see Reference section below) is managed by the Public Health Emergency Preparedness Program.

Reference

San Luis Obispo County MHOAC SOP
MHOAC-Contact-Flowchart
HICS-251 Form-Facility-System-Status-Report
MHOAC Resource Request Form - fillable

Frequently Asked Questions

How do I contact MHOAC?

If you are a first responder or medical/health organization representative and need to talk to a public health representative regarding an emergency situation:

  • During regular business hours call 1-805-781-5500
  • After hours, weekends, holidays call 1-805-781-4553
When do I complete a Medical/Health Situation Status Report?

If you are a medical/health organization representative and are experiencing an unusual event, you must notify the MHOAC to inform them of the situation.  An unusual event is defined as an incident that significantly impacts or threatens public health, environmental health or emergency medical services.  An unusual event may be self-limited or a precursor to an emergency system activation.  Criteria for an unusual event may include any of the following:

  • The incident significantly impacts or is anticipated to impact public health or safety
  • The incident disrupts or is anticipated to disrupt the public health and medical system;
  • Resources are needed or anticipated to be needed beyond the capacity of your medical/health organization (including resources available through existing agreements)
    • Examples include: Multi-Casualty Disaster, Power Outage anticipated to last more than 3 hours; loss of HVAC system; loss of water; facility evacuation; activation of Emergency Command Center for any reason, staff shortages due to medical surge

The MHOAC may also request medical/health organizations to complete a Situation Status Report for situational awareness purposes.

How do I submit a Medical/Health Situation Status Report?

Contact the MHOAC at the phone numbers provided above and determine the best way to submit the SLO County HICS 251

When do I complete a Medical/Health Resource Request?

If you are a medical/health organization representative and are in need of a resource (or the need is imminent) and you have exhausted all other resource options, such:

  • Internal / corporate supply chain
  • Mutual assistance agreements with other agencies
  • The resource need is immediate and/or significant
  • Alternative resources are not available
  • The resource is not available through the commercial supply chain / vendors
How do I submit a Medical/Health Resource Request?

Contact the MHOAC at the phone numbers provided above and determine the best way to submit the SLO County Medical/Health Resource Request

What are the 17 mandated MHOAC functions?

The MHOAC is responsible for ensuring the operational effectiveness of 17 mandated functions:

  1. Assessment of immediate medical needs
  2. Coordination of disaster medical and health resources
  3. Coordination of patient distribution and medical evaluations
  4. Coordination with inpatient and emergency care providers
  5. Coordination of out-of-hospital medical care providers
  6. Coordination and integration with fire agencies personnel, resources, and emergency fire prehospital medical services
  7. Coordination of providers of non-fire based prehospital emergency medical services
  8. Coordination of the establishment of temporary pre-transport field treatment sites
  9. Health surveillance and epidemiological analyses of community health status
  10. Assurance of food safety
  11. Management of exposure to hazardous agents
  12. Provision or coordination of mental health services
  13. Provision of medical and health public information and protective action recommendations
  14. Provision or coordination of vector control services
  15. Assurance of drinking water safety
  16. Assurance of the safe management of liquid, solid, and hazardous wastes
  17. Investigation and control of communicable disease

The MHOAC Program has 4 major activities to perform in order to ensure the operational effectiveness of the 17 mandated functions:

  • Overall incident assessment to maintain situational awareness
  • Overall interagency coordination with subject matter experts in the 17 functional areas
  • Situation status reporting
  • Resource request management for medical and health resources