Find a Primary Care Provider (PCP) or Other Specialty Providers
The County coordinates two great resources through your benefits programs to help you find providers that in-network, address your medical needs and have availability within your time frame:
- Accolade - connect with an Accolade healthcare assistant by contacting them at (866) 406-1275. Your Accolade healthcare assistant can help you identify in-network providers based on your medical plan.
- Blue Shield Provider Search - Identify in-network providers for your specific plan and in your area using the Blue Shield provider search website. Review our Blue Shield Provider Search Instructions for a step by step guide on how to use the website.
| Network Name |
Plan Name |
Network Info |
| Blue Shield of California PPO Network |
Blue Shield Choice, Care, EPO, and HDHP |
Blue Shield's California Network of Providers |
| Tandem PPO Network |
Blue Shield Tandem |
Narrow Network of Providers |
| BlueCard PPO Network |
All Plans - Out of State |
Out-of-State Providers on Blue Shield's Nationwide PPO Network |
Finding Care When You Need it Most
Not sure what type of care you need? Review this table as a helpful guide for types of care you can find and when you should utilize it:
Finding Care
| Where to go |
What is it |
What can be treated |
| Virtual Care |
E-visits, telephone and video visits are simple and secure ways to get care and save yourself an office visit with Anthem's Live Health Online.
For Mental Health issues, you can also use Talkspace to connect to a Therapist via text, video, or phone.
|
- Sore throat, cough, cold and flu
- Eye conditions
- Rash
- Sinus problems
- Urinary tract infections
- Mental Health
- And more...
|
| Nurse Line |
Speak directly to a registered nurse, 24/7 day or night who can help you with your health-related questions. Call (800) 977-0027. |
- Choosing appropriate medical care
- Finding a doctor or hospital
- Understanding treatment options
- Achieving a healthier lifestyle
- Answering medication questions
|
| Your Doctor's Office |
Go to a doctor's office when you need preventive or routine care. Your doctor can access your medical records, manage your medications and refer you to a specialist, if needed. |
- Annual Physical
- Checkups
- Preventive services
- Minor skin conditions
- Vaccinations
- General health management
|
| Urgent Care (UC) |
Urgent care is ideal for when you need care quickly, but it is not an emergency (and your doctor isn't available). Urgent care centers treat issues that aren't life threatening. |
- Sprains
- Strains
- Minor burns
- Minor infections
- Minor broken bones
- Cuts that may need a few stitches
|
| Emergency Room (ER) |
The ER is for serious life-threatening or very serious conditions that require immediate care. This is also when to call 911. |
- Breathing difficulty
- Chest pain
- Heavy bleeding
- Major broken bones
- Major burns
- Severe head injury
- Spinal injuries
- Sudden weakness or trouble talking
|
| Employee Health Clinic |
All County employees can visit the Onsite Employee Health Clinic. |
- Non-emergency care
- Preventive care
- Minor procedures
- Vaccinations
|