Los Osos Water Conservation Rebate Program - For Plumber Installation

Who can use this service?

Most residents of Los Osos are eligible for rebates. Please verify eligibility on the conservation rebate boundary map.

Is there a charge for this service?

This service is provided free of charge.

What is the process?

Step 1: Contract a Licensed Plumber

Contract with a licensed plumber.

Step 2: Install new fixtures

Plumber verifies eligibility, completes retrofit, certifies rebate form, and may submit the rebate form on behalf of resident. The plumber can also certify* your home as water-saver compliant after completing the retrofits.

*Note: Either a plumber or the County can certify your home as water-saver compliant. If a plumber only retrofits your toilets, it is encouraged the plumber completes a plumber inspection form to certify your other fixtures are water-saver compliant.

Step 3: Submit your rebate

Submit the certified rebate application, receipts and invoice.

Step 4: Receive your refund

Property owners typically receive rebate checks in approximately 10 business days.

When and where is this service offered?

This service is available throughout the year during regular business hours except during scheduled holidays.

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Public Works Main Office

Monday - Friday 8-5

976 Osos Street Room 206 San Luis Obispo, CA 93408

Tel: (805) 781-5252

Fax: (805) 781-1229

Frequently Asked Questions

Are there rebates for outdoor conservation?

No. Contact your local water purveyor for more information.

Are these water-saver fixtures mandatory for connection to the sewer?

Yes. All properties must be water-saver compliant in order to hook up to the sewer. You will not be able to obtain a building permit for your on-lot sewer lateral connection without certification that your house is water-saver compliant.

The new wastewater plant is scheduled to be operational in March 2016. Once you receive your Connection Notification, you will have 6 months to switch your sewer lateral from the septic tank to the new sewer. Connection Notifications will be mailed as early was March 2016. To see when your neighborhood is scheduled for connection, click on the Sewer Lateral Connection Phasing Map.

Can I get a rebate for a clothes washer or dishwasher?

Yes, anyone can upgrade to a Tier 3, Water Factor 4 clothes washer and receive a $150 rebate. The dishwasher rebate is only available to residents who were already retrofitted prior to this program. Please see the “Alternative Measures” question below.

Can I get a rebate for fixtures I installed before the program began?

No. Rebates are only offered for fixtures purchased after October 23, 2012.

Can I get a rebate for installation if I install it myself?

No. The installation rebate is only offered for work done by licensed plumbers or contractors.

Can I receive a certificate that says my property is water-saver compliant?

Yes. After a pre-inspection or verification you may request a Water Saver Certificate if your fixtures are water-saver compliant.

Do you have a list of plumbers that would do this retrofit work?

Yes. You can find a list of plumbers by clicking here. Also, any licensed plumber is qualified to do the work.

Does a county inspector have to come out to do the pre and post inspections?

If you know you need new fixtures you may contract with a licensed plumber, then send in the rebate form and plumber inspection form when the work is done.

The plumber’s itemized invoice/work order and Plumber inspection form can substitute for County inspections.

Pre and post inspections preformed by the County are required if you do the work yourself.

How can qualify for the Alternative Measures rebate?

In order to qualify for the Alternative Measures rebate, your home must have a pre-inspection preformed by the County prior to installation of any Alternative Measures, you toilets must have a pre-existing flowrate of 1.28gpf, 1.5gpm showerheads, and 1.5gpm faucet aerators. The Alternative Measures rebate includes $300 toward dishwashers, hot water on-demand or additional clothes washing machines.

You may NOT use this measure if you have been rebated for your 1.28gpf toilets, 1.5gpm showerheads or aerators.

How long do I have to retrofit to water-saver fixtures?

Your home must be retrofitted before it can hook up to the sewer. You will not be able to get a building permit for your on-lot construction work without being certified as water-saver compliant. The highest rebates to cover installation costs will end in December 2017 (this was December 2014 but was recently extended by the Board of Supervisors).

Is there a cost associated with the water survey inspections?

No. Call our hotline at (805) 788-6633 to schedule an inspection if you are unsure what needs to be retrofitted or are planning on doing the work yourself.

Is there a different rebate option for commercial properties?

Yes. Urinals greater than 1.0gpf are eligible for up to a $500 rebate if replaced with 0.5gpf or less. Aerators must be 0.5gpm. Also, commercial institutions must do a pre and post inspection with the county. The rebate is the same as residential sites for toilets and showerheads.

Is there a list of eligible toilets (and other fixtures)?

Any toilet or aerators with an EPA water sense label qualifies for our rebate including dual flush models that equal 1.28gpf or less. Showerheads need to be 1.5gpm or less. Click here a list of toilets and aerators.

What are the rebate amounts available?

The 2014-2017 rebate amounts are as follows:
Toilets: up to $250
Showerheads: up to $40
Aerators: up to $5 for the fixture.
Clothes washers: $150 for Tier III rating
Rebates for installation are only paid on work done by licensed plumbers or contractors.

What do I need to do in order to be water-saver compliant?

In order to be water-saver compliant you must have 1.6gpf toilets or less, 2.0gpm showerheads or less, and 1.5gpm aerators or less. If you have 1.6gpf toilets, you do not need to retrofit, but if your toilets use more than 1.6gpf you must retrofit to 1.28gpf. And if your showerheads flow more than 2.0gpm you must retrofit to 1.5gpm.

If your fixtures already meet the water-saver criteria, you must have a plumber or County staff certify your fixtures. The County is offering free verification. Call the hotline (805) 788-6633 to schedule your free verification inspection.

Where can I dispose of the used toilet?

You can contact your waste disposal service and get it picked up from your house for a fee. The County no longer has a drop-off bin.

Where can I get the fixtures provided by the County?

The County has not started this part of the program yet. Local home improvement stores and plumbers have many options for water-saver fixtures that are priced for less than the County rebate amount.

Who receives the rebate check?

Property owners only. Renters may receive rebate checks if approved by the property owner. If you are a property management firm, please contact the County for more information.