Long Term Care (LTC)

Who can use this service?

Those who are expected to reside in a LTC facility for 30 or more consecutive days for certain applicants and a full calendar month for single applicants

Is there a charge for this service?

The costs for this service can vary from zero to hundreds of dollars a month depending on household size and income.

What is the process?

Step 1: Medi-Cal Application

Applications for programs can be done by phone, fax, online, and in person at any of the six Department of Social Service Offices or online at www.coveredca.com or www.mybenefitscalwin.org.  Offices are open 8-5 Monday – Friday excluding holidays

Step 2: Application Received and Verified

Once a Long Term Care Medi-Cal Application is received the information is verified, that information is then compared to the criteria of the many different Medi-Cal programs available.

Step 3: Eligibility Approved

If eligible for Long Term Care, you will have a case manager assigned, there will be instructions included on how to use these services and a managed care company that will assist you with choosing a primary care physician.  

Step 4: Notification of Approval/Denial

Results of the approval or denial of your Long Term Care Medi-Cal application will be sent to you in writing.

When and where is this service offered?

Applications for programs can be done by phone, fax, online, and in person at any of the six Department of Social Service Offices or online at www.coveredca.com or www.mybenefitscalwin.org.  Offices are open 8-5 Monday – Friday excluding holidays

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Morro Bay Social Services

Monday - Friday 8-5

600 Quintana Road Morro Bay , CA 93442

Tel: (805) 772-6405

Fax: (805) 772-6409

SLO Social Services- Higuera

Monday - Friday 8-5

3433 South Higuera San Luis Obispo, CA 93401

Tel: (805) 781-1600

Arroyo Grande Social Services

Monday - Friday 8-5

1086 East Grand Avenue Arroyo Grande, CA 93420

Tel: (805) 474-2000

Nipomo Social Services

Monday - Friday 8-5

681 West Tefft Street Suite 1 Nipomo, CA 93444

Tel: (805) 931-1800

Atascadero Social Services

Monday - Friday 8-5

9415 El Camino Real Atascadero, CA 93422

Tel: (805) 461-6000

Paso Robles Social Services

Monday - Friday 8-5

406 Spring Street Paso Robles, CA 93446

Tel: (805) 237-3110

Frequently Asked Questions

Are there different eligibility rules for Long Term Care (LTC) Medi-Cal?

Yes, there are different rules within the Long Term Care (LTC) program depending on whether there is a married applicant with a spouse at home, or a single or widowed applicant.

When there is a spouse of a LTC applicant, the program has a higher property limit, and allows income to be allocated back to the spouse at home, up to a certain limit. These limits, both property and income, increase almost every year.

When the applicant does not have a spouse at home then the property limit is the same as other Medi-Cal programs with property/asset tests. The income that the applicant is allowed to retain is much less as their needs are being met at the facility.