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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

While most services are available online or via the telephone, limited Tax Collector services are now also available in-person. Please email [email protected] or call (805) 781-5831 to make an appointment. Walk-in service is also available but may be subject to delays.

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COVID-19 Property Tax Questions

Frequently Asked Questions

Can the Tax Collector delay the April 10, 2020 deadline?

No. The April 10, 2020 delinquency deadline is set by state law and the County Tax Collector does not have the authority to change or delay the deadline. We are carefully monitoring the State government and will provide an update on our webpage should the State government take action to change or delay the deadline.

The Tax Collector's office is currently not open to the public. What are my payment options?

Although we are not currently accepting in-person payments at our office, taxpayers can pay online, through the mail, or via telephone.

  • On our website (https://services.slocountytax.org), payments by electronic check are available with no processing fee (Routing number and account number required). Payments by credit and debit cards require a 2.39% processing fee, or;
  • Via postal mail at 1055 Monterey Street Room D-290, San Luis Obispo, CA 93408, or;
  • Over the telephone at (805) 781-5831, electronic check (no fee) and credit and debit card payments (2.39% processing fee) are available.
What if I am unable to make my property tax payment by April 10, 2020, due to the impact of COVID-19?

We encourage all property owners who are able to pay their taxes on time to do so. Property taxes provide funding for vital services delivered to the public by the County, cities, and schools. These services include public safety and other services that are especially important given current circumstances.

Can I request a penalty cancellation if I am unable to make a timely payment due to COVID-19?

Yes, however, a penalty cancellation is not something that taxpayers request in advance. Beginning on April 11, 2020, the day after property taxes become delinquent, taxpayers unable to pay on time for reasons related to COVID-19 may submit a request for penalty cancellation on our website. The department will process these requests as soon as possible and will notify property owners whether they qualify.

Can the County waive the 2.39% processing fee for credit/debit card payments on the website and over the phone?

No, the County is unable to waive the credit/debit card processing fee. This fee is charged by our card payment processor to facilitate the transaction. As a reminder, there is no fee for an electronic check payment.

I mailed in my property tax payment, however your system is not showing my taxes as paid. What should I do?

Processing times for mailed payments may be delayed due to the current public health concerns. We will process all mailed payment as soon as possible. Should your payment not be processed by April 10, 2020, please contact our office at [email protected].

If using the U.S. Postal Service (USPS) or courier services (FedEX, UPS, etc.) to deliver my property tax payment, and County buildings are closed to the public, how will my payment be received?

As of this date, we are receiving mail from the USPS and courier services. If circumstances change, we have the ability to cancel penalties for payments that would have been mailed timely. Please contact us at [email protected] if your mailed payment does not appear to have been processed.