Following Public Health safety and screening guidelines, all walk-in visitors are being asked to wait outside the doors until they are screened by a staff member for symptoms.
If you do have to make a physical visit for services, be ensured that enhanced cleaning, following public health guidelines, is happening at all our facilities. All staff are following public health guidelines for maintaining a clean workspace. Staff have been instructed to wipe down phones, computer keyboards, door handles, desks, etc. regularly, and especially after in-person visits. We also request clients stay a few feet away from the front counter to allow for a six foot distance from receptionists. Handing in forms, signing in, etc. are fine and should not be considered a risk.