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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Behavioral Health COVID-19 Service Updates: Read Here

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Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.

Adult Mental Health Outpatient Treatment


Please read the following information so you know how to continue to receive services during the temporary COVID-19 public health emergency. Some Behavioral Health programs may require additional forms to be completed. Please reach out to your treatment team with questions and concerns.

Telehealth over Zoom for Health

To avoid a delay in completing your treatment program, County of San Luis Obispo Behavioral Health will begin offering Remote Client Services. Remote Client Services will enable you to continue program with a certified counselor via a virtual meeting platform called Zoom.

In order to help you participate in Zoom Remote Client Services, we have created user-friendly instructions and tutorials found here. Your treatment team will be in contact with you over email with a web link so you may join your sessions virtually through a computer, tablet, or phone.

Who can use this service?

This service is available for Medi-Cal insured individuals and individuals without medical insurance.
 

Is there a charge for this service?

The Central Access line is free of charge. Ongoing services are free for most SLO Medi-Cal (CenCal) beneficiaries. We help SLO residents who do not have Medi-Cal find resources and may provide some services on a sliding scale basis.
 

When and where is this service offered?

This service is available throughout the year during regular business hours except during scheduled holidays.

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

San Luis Obispo Adult Mental Health Services

Monday - Friday 8-5

2178 Johnson Avenue San Luis Obispo, CA 93401

Tel: (805) 781-4700

Arroyo Grande Adult Mental Health Services

Monday - Friday 8-5

1350 Grand Avenue Arroyo Grande, CA 93420

Tel: (805) 474-2154

Atascadero Youth & Adult Mental Health Services

Monday - Friday 8-5

5575 Hospital Drive Atascadero, CA 93422

Tel: (805) 461-6060

Frequently Asked Questions

Does Medi-Cal pay for my services?

There are several different kinds of Medi-Cal: 

  • "Full Scope" is the most common type and pays for services in full. 
  • "Share of Cost" Medi-Cal has a set monthly amount that you must pay before Medi-Cal covers your care.
  • "Restricted" Medi-Cal pays for some services but not others. Common restrictions include Pregnancy and Emergency coverage.

The best way to know which type you have is to contact your eligibility worker at Department of Social Services or visit the Social Services Medi-Cal page.

We will work with you to set up a sliding scale payment plan if you do not have Full Scope Medi-Cal. See Client Cost Explanation and Agreement or Explicación de Costo y Acuerdo for more detail. 

What if I am not eligible for County Behavioral Health Specialty Mental Health Services?
County Behavioral Health Managed Care staff will provide you with appropriate community treatment referrals.
What if I have a psychiatric emergency while waiting to attend my first appointment?
Please call (800) 838-1381. The Behavioral Health Department’s Managed Care line operates 24/7 and provides access to a mobile Mental Health Evaluation Team that can assess your psychiatric emergency to determine whether inpatient treatment is immediately necessary or provide you with referrals to other community support until your first outpatient mental health appointment.
 
Will I be able to see a psychiatrist right away when I attend my outpatient mental health assessment?
Your mental health assessment will help to determine whether you are eligible for treatment services. If so, treatment recommendations will be provided that may include an appointment with a psychiatrist if appropriate. You will be scheduled for the next available outpatient psychiatrist appointment at the clinic nearest to where you live.

Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.