Behavioral Health Director
Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.
The Quality Support Division ensures access to effective, high quality behavioral health treatment services for Medi-Cal (CenCal) beneficiaries in San Luis Obispo County.
The Behavioral Health Department operates a toll-free, 24-hour, 7-day-a-week, Central Access line to help SLO residents:
During regular business hours, Central Access staff are available to schedule first appointments for callers.
Services are available in English, Spanish, and by interpreter in other languages spoken in the community.
Managed Care performs many authorization and access functions, including:
Network Providers are licensed providers with private practices in the community who contract with Behavioral Health to serve Medi-Cal beneficiaries.
For information about becoming a Network Provider, open the Application Information folder.
Current Network Providers may access blank forms and training materials in the Documentation Forms and Resources Folder.
The Behavioral Health Board is an independent oversight body whose objectives include to:
The Quality Support Team (QST) performs a variety of tasks designed to measure and improve the quality of services provided by Behavioral Health. We monitor access and outcome information and work in collaboration with the state Department of Health Care Services to ensure that SLO residents obtain needed mental health and substance use disorder treatment.
This is a resource page for contractors and network providers of the County of San Luis Obispo Health Agency. The contents of this page will help support compliance with HIPAA and other contractual and legal obligations. For questions about how to use this page, please contact Michelle Shoresman, Compliance Officer at (805) 781-4788.