Employee Carrier Contact Information

The carrier contacts are organized based on the plan type. Each carrier will have corresponding contact information (phone/website) listed as well as any group numbers if necessary.

Plan Type Provider Phone Number Website Group Number
Medical, Dental, & Vision
Medical Anthem (800) 967-3015 anthem.com/ca/prism  
Dental

Aetna DMO

Delta Dental

(877) 238-6200

(888) 335-8227

aetna.com

deltadentalins.com

883524-001

2999-0011

Vision VSP (800) 877-7195 vsp.com 00105558-01
Pharmacy
PPO & EPO Pharmacy Express Scripts (877) 554-3091 express-scripts.com

Issuer: 9151014609

RxBIN: 6100114

RxGrip: RX4EIAH

HDHP Pharmacy CarelonRx (833) 255-0645

anthem.com/ca

carelonrx.com 

 
Mail-Order Pharmacy Rx 'n Go (888) 697-9646 rxngo.com  
Voluntary Benefits
Life & Disability Insurance Voya (800) 955-7736 presents.voya.com/EBRC/Home/SLO

Group Name: Prism Health

Group Number: CSAC EIA 31640-7

Account: 37

Accident, Critical Illness, & Hospital Indemnity Aflac (800) 433-3036 aflacgroupinsurance.com

#23059

#C21000

#CA8000

FSA & COBRA BCC (800) 685-6100 benefitcc.wealthcareportal.com  
Miscellaneous Benefits
Surgical Benefit Carrum Health (888) 855-7806 carrum.me/prism  
Post-Employment Health Plan Nationwide (877) 677-3678 nationwide.com/business/employee-benefits  
EAP Anthem EAP (833) 954-1067 anthemEAP.com Company Code: PRISM
Mental Health Talkspace partners-support @talkspace.com talkspace.com/slo  
Virtual Health Help Amino (833) 332-6466 amino.com Company Code: County of San Luis Obispo
Telehealth Live Health Online (888) 548-3432 livehealthonline.com  
Diabetes Livongo (800) 945-4355 welcome.livongo.com/prism Registration Code: PRISM
Physical Therapy Hinge Health (855) 902-2777 hingehealth.com/prism