Employee Carrier Contact Information

This service provides Carrier Contact information for employees. Please note some of the contact numbers do differ for employees versus retirees. 

The carrier contacts are organized based on the plan type. Each carrier will have corresponding contact information (phone/website) listed as well as any group numbers if necessary.

Plan Type Provider Phone Number Website Group Number
Medical, Dental, & Vision
Medical Anthem (800) 967-3015 anthem.com/ca/prism  
Dental

Aetna DMO

Delta Dental

(877) 238-6200

(888) 335-8227

aetna.com

deltadentalins.com

883524-001

2999-0011
Vision VSP (800) 877-7195 vsp.com 00105558-01
Pharmacy
PPO & EPO Pharmacy Express Scripts (877) 554-3091 express-scripts.com

Issuer: 9151014609

RxBIN: 6100114

RxGrip: RX4EIAH
HDHP Pharmacy CarelonRx (833) 255-0645

anthem.com/ca

carelonrx.com 

  
Mail-Order Pharmacy Rx 'n Go (888) 697-9646 rxngo.com  
Voluntary Benefits
Life & Disability Insurance Voya (800) 955-7736 presents.voya.com/EBRC/Home/SLO

Group Name: Prism Health

Group Number: CSAC EIA 31640-7

Account: 37
Accident, Critical Illness, & Hospital Indemnity Aflac (800) 433-3036 aflacgroupinsurance.com

#23059

#C21000

#CA8000
FSA & COBRA BCC (800) 685-6100 benefitcc.wealthcareportal.com  
Miscellaneous Benefits
Surgical Benefit Carrum Health (888) 855-7806 carrum.me/prism  
Post-Employment Health Plan Nationwide (877) 677-3678 nationwide.com/business/employee-benefits  
EAP Anthem EAP (833) 954-1067 anthemEAP.com Company Code: PRISM
Mental Health Talkspace partners-support @talkspace.com talkspace.com/slo  
Virtual Health Help Amino (833) 332-6466 amino.com Company Code: County of San Luis Obispo
Telehealth Live Health Online (888) 548-3432 livehealthonline.com  
Diabetes Livongo (800) 945-4355 welcome.livongo.com/prism Registration Code: PRISM
Physical Therapy Hinge Health (855) 902-2777 hingehealth.com/prism