Retiree Carrier Contact Information

The carrier contacts are organized based on the plan type. Each carrier will have corresponding contact information (phone/website) listed as well as any group numbers if necessary.

Plan Type Provider Phone Number Website Group Number
Medical
Medical EPO & PPO Plans Anthem Blue Cross (800) 967-3015 anthem.com/ca/prism 175075
24/7 Nurseline Anthem Blue Cross (800) 977-0027 anthem.com/ca/prism 175075
Medical Telehealth Live Health Online (800) 835-2362 livehealthonline.com 175075
Medicare Questions

Alliant Medicare Solutions (AMS)

 

HICAP

(866) 273-6420

 

(805) 928-5663

alliantbenefits.cld.bz/coslo-medicare-guide

 

cahealthadvocates.org/hicap

 
BenXcel Retiree Enrollment (833) 574-1838    
BenXcel Update Address

(855) 230-0745

Ext. 4453

   
Pharmacy

Non-Medicare Pharmacy

Medicare Pharmacy

Express Scripts

(877) 554-3091

(844) 468-0428

express-scripts.com

Issuer: 9151014609

RxBIN: 6100114

RxGrip: RX4EIAH

Medicare Specialty Pharmacy Accredo (800) 803-2523 accredo.com  
Non-Medicare Mail-Order Pharmacy Rx n' Go (888) 697-9646 rxngo.com  
Dental and Vision
Dental HMO Aetna (877) 238-6200 aetna.com

883524-001

Vision VSP (800) 877-7195 vsp.com 00105558
Miscellaneous Benefits
Surgical Benefit Carrum Health (888) 855-7806 carrum.me/prism  
Post-Employment Health Plan Nationwide (877) 677-3678 nationwide.com/business/employee-benefits  
Virtual Health Help Amino (833) 332-6466 amino.com Company Code: County of San Luis Obispo
Diabetes Livongo (800) 945-4355 welcome.livongo.com/prism Registration Code: PRISM
Physical Therapy Hinge Health (855) 902-2777 hingehealth.com/prism