What is this service?
How to get reimbursed by your Flexible Spending Account (FSA) and Health Savings Account (HSA). You can request reimbursement by utilizing your debit card for automatic reimbursement or submitting a paper reimbursement form. Expenses over $700 will all require additional documentation.
You have several options for reimbursement including direct deposit or paper checks. You can also schedule when you would like to receive your reimbursements throughout the year, in biweekly, monthly, or even one annual installment.
Step 1: Ensure you have already registered your debit card and login to your MySmartCare account online or on your mobile phone.
Step 2: Click Submit a Claim and follow the prompts. Be sure to have copies of the services provided and your payment. When utilizing the mobile app you can simply take a picture of your documents and upload them.
You may also submit a paper claim form, attach the receipt and submit:
- E-mail: [email protected]
- Fax: 412-276-7185
- Mail: BCC, Attn: Claims Two Robinson Plaza, Suite 200 Pittsburgh, PA 15205
- Upload via File Transfer Portal: https://secure.benxcel.com
Step 3: Claim submission is complete. BCC will contact you directly if they have any questions about your claim.
BCC is the third-party administrator for all FSA accounts and should be contacted for all questions regarding your account or a specific claim.
Email: [email protected]
Customer Service Center hours are Monday - Thursday: 5:00am - 5:00pm PT and Friday: 5:00am - 3:00pm PT