Carrier Contact Information

 

 

Plan Type

Provider

When to Contact

Contact Information

Group #

BenXcel

(Enrollment Portal)

 

BCC

Online Enrollment Issues or Password Resets

1-800-685-6100

 

benxcel.net

N/A

       Flexible Spending              Account (FSA)

                  BCC

         Claims, Debit Card Requests, Eligible Expenses, etc.

                 1-800-685-6100

   benefitcc.wealthcareportal.com

       N/A

 

Medical

 

Anthem

ID Cards, plan coverage details, provider search & claims questions

1-800-967-3015

 

anthem.com/ca/EIAHealth

 

175075

  Pharmacy

Express Scripts

Formulary questions & pharmacy issues

 

1-877-554-3091

 

express-scripts.com

Issuer: 9151014609

 

RxBIN: 610014

 

RxGrp:

RX4EIAH

Pharmacy

Rx n' Go

Free generics for over 1,200 different pharmacy medications

1-888-697-9646

rxngo.com

N/A

Specialty

Pharmacy

Accredo Specialty

Specialty Pharmacy Drugs

1-800-803-2523

 

accredo.com

N/A

Dental

Delta Dental

 

Aetna DMO

Dental Claims & Questions

 

1-888-335-8227

https://www.deltadentalins.com/

 

1-877-238-6200

www.aetna.com

2999-0011

 

 

883524-001

Vision

VSP

Vision Claims & Questions

1-800-877-7195

 

www.vsp.com

00105558

Accident and/or Critical Illness Insurance

Aflac

Personalized plan documents are not provided for these plans. Group plan documents and claim forms are available here.

1-800-433-3036

 

www.aflacgroupinsurance.com

Accident: 23059

 

Critical Illness: C21000

Life and AD&D and/or Short or Long-Term Disability

Voya

Personalized plan documents are not provided for these plans. Group plan documents and claim forms are available here.

1-800-955-7736

www.voya.com

     Group           Name:         CSAC EIA

     Group          Number:       316407

   Account:

 37 – County of San Luis     Obispo

Voluntary Free Surgical Benefit

Carrum Health

Questions on the benefit/ covered surgeries or to get started

1-888-855-7806

 

carrumhealth.com

N/A

Post- Employment Heath Plan

 

Nationwide

Claims submittal & questions

1-877-677-3678

 

nationwide.com/employee- benefit-services.jsp

N/A

Deferred Compensation

Nationwide

Setting up or rolling over an account, increasing your contributions, etc.

1-877-677-3678

 

www.sanluisobispo457.com

N/A

Medicare Questions

 

HICAP

(Health Insurance Counseling & Advocacy Program)

 

General Medicare Advising

1-805-928-5663

[email protected]

cahealthadvocates.org/hicap

N/A