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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

 

*** ALL SOCIAL SERVICES OFFICES WILL BE CLOSED THURSDAY, NOVEMBER 26TH & FRIDAY, NOVEMBER 27TH FOR THANKSGIVING.

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

Restaurant Meals Program (RMP) - Business Owner Information

What is the process?

Step 1: Complete an Inquiry Form

Complete the Restaurant Owner Information Form and send your information to us by email by clicking the submit button at the end of the form.      

OR

Print the Restaurant Meals Programs Information Form, complete and mail or fax to:
        Department of Social Services Restaurant Meals Program
        PO  Box 8119
        San Luis Obispo, Ca 93403-9986
        Fax: (805) 781-1944

Step 2: Complete Memorandum of Understanding (MOU)

The County of San Luis Obispo will send you a Memorandum of Understanding (MOU) agreement with San Luis Obispo County to be completed.  A sample MOU is available for review.

Step 3: Complete FSN 252-2 Application

Complete and submit FSN 252-2 Application for Meal Services with San Luis Obispo County.

Read the instructions carefully and enter all required information, including spouse information required in Part 4. The application requires an original signature of one of the owners/officers. You can complete one application for two or more restaurants if these restaurants are under the same ownership and structure. You must submit the following documents with your application:

  • A copy of a government issued photo ID for all owners/officers listed on the application
  • Verification of social security number (i.e. a copy of the Social Security card) for all owners/officers listed on the application
  • A copy of the business license for each location.
  • Contact San Luis Obispo Dept of Social Services Agency at 805-781-1895 to enter into a Memorandum of Understanding (MOU).
  •  A current copy of your public health operating permit
  •  A copy of the FNS application and supporting documents

Send the FNS application, copies of all required documents, and a copy of the signed MOU to:

USDA, FNS

801 “I” Street, Room 179

Sacramento, CA 95814

Step 4: Food and Nutrition Service Determination

The Food and Nutrition Service (FNS) will contact you and let you know if you are approved and to provide you with a FNS number from the USDA.

Step 5: Action After Approval

Once approved, Send a copy of the approval to the Department of Social Services. 

        Department of Social Services Restaurant Meals Program
        PO  Box 8119
        San Luis Obispo, Ca 93403-9986

Step 6: Contact Your POS Vendor

Contact your POS Vendor to configure your existing machine to accept the new program (Can only be done after FNS approval)

Step 7: Department of Social Services Action

The Department of Social Services will add you to the list of approved restaurants accepting EBT for the RMP program on The County website and provide the list to those whose EBT is activated for the RMP program.  Participating restaurants will be provided with a RMP Program Decal for display.

Step 8: Display Restaurant Meals Program (RMP) Decal

The Department of Social Services will provide you with a RMP Program Decal for display.

Who can use this service?

Restaurant owners who operate a restaurant located in San Luis Obispo County may use this service.
 

Is there a charge for this service?

There are no fees/dues that a restaurant owner must pay for the Restaurant Meals Program. 
 
If you choose to sign up with the State’s EBT vendor you will be charged for the use of the Point-of-Sale (POS) device.  
 
To learn more, contact goEBT about the RMP or visit www.goebt.com or contact goEBT by phone. 
Email: [email protected]
Call: (800) 277-5165
 
Note: If you choose to integrate EBT into your current commercial Point-of-Sale equipment, you will need to contact your vendor and ask about additional fees.
 

When and where is this service offered?

Restaurant owners in San Luis Obispo County can apply to participate as a vendor of the Restaurant Meals Program by submitting the Restaurant Meals Program Information Form to the County of San Luis Obispo Department of Social Service Office, Attention Rob Koch ,  PO  Box 8119,  San Luis Obispo, Ca 93403-9986 or  Fax: (805) 781-1944 and complete the steps listed under “What is the process?”.

Frequently Asked Questions

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter