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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter