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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.

To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]

1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish


All Social Services Offices will be closed Monday, January 18th for Martin Luther King Day.

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter


Christmas trees with tricycles in front of the trees
Christmas Trees with Tricycles in front

2019 Foster/Adopt Family Christmas Extravaganza

Author: Social Services
Date: 12/16/2019 2:29:45 PM

The Department of Social Services is proud to share how in this case foster/adopt families benefit when members of the community take action to serve those in need. The Grace Bible Church’s Foster/Adopt Ministry hosted 485 children and 390 adults for the 2nd Annual Christmas Extravaganza.

Grace Bible Church Foster/Adopt, CSEC & Human Trafficking Ministry has been going strong for 3 years now. In a short amount of time, the ministry has been able to connect, equip, and mobilize our community to collaborate with the Department of Social Services to support foster families, as well as, serve as a resource for local Human Trafficked Victims and Commercial Sexually Exploited Children. Through these efforts, our community is being educated, and lives are being changed.

During the Christmas season, the Ministry seeks to bring love and hope to the foster youth of SLO County. One of our goals in 2018 was to partner with our community and kick off our 1st Annual Foster/Adopt Family Christmas Extravaganza, with food, games, entertainment, prizes, giveaways, laughter, smiles AND where we provided one Christmas stocking, packed full of love, to every foster child in attendance. We EXCEEDED that goal with the largest response that the county has seen for a foster/adopt family event, with 660 people in attendance!

Our December 7, 2019 Foster/Adopt Family Christmas Extravaganza did not disappoint! We had 875 people total in attendance, 485 children and 390 adults. We collaborated with our community once again to provide lunch, hot chocolate, Doc Burnstein’s Ice Cream, SLO Mama Sweets, cotton candy, popcorn & more! Entertainment included a prince, princesses, and super hero characters, face painting, balloon & glitter tattoo artists, meet the Sheriff/Arroyo Grande Police Department/Forestry/Search and Rescue, horse & carriage rides, petting zoo, cookie decorating, tons of Christmas crafts, games/prizes, inflatables/bounce houses, bubbles, music and much more! Santa, along with the elves, were there passing out a stocking to every registered child. There was also a live raffle with fabulous prizes, including over 50 bikes and trikes!

The Foster/Adopt Family Christmas Extravaganza is an undertaking that has brought together the Department of Social Services, Arroyo Grande Police Department, Sheriff’s Department, PG&E, Pismo Rotary, Oceano Elks, Central Coast Party Factory, Rocky Mountain Horse Ranch and many more local businesses. The event is a true testament of what we can accomplish if we join forces and work together to support the children and families in our SLO County Foster/Adopt community.

For more information or join the movement, “A Call to Care,” please contact Kathy Curtis or Michelle Wolstenholm at [email protected]

The Department of Social Services deeply appreciates the generosity and commitment to serve our Foster community.  With partners like the Grace Bible Church Foster/Adopt, CSEC & Human Trafficking Ministry, our community as a whole is strengthened and made healthier.