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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

Hello San Luis Obipso community graphic
Hello San Luis Obispo community graphic

SLO County Agencies Work Together to Provide Food Resources During COVID-19

Author: Social Services
Date: 5/29/2020 11:13:30 AM

SLO community agencies and County departments team up to spread the word about food resources during COVID-19 health emergency and produce an informational video.


SLO County’s CalFresh Healthy Living recently began its project to create a series of collaborative videos to spread the word about food assistance resources in SLO County. Their goal is to create a series of short, informative, animated videos about the following resources in English and Spanish: CalFresh, Meals for Seniors, Food Delivery for Self-Isolating Residents, free school meals, WIC, SLO Food Bank, EBT/Market Match at farmers’ markets. These videos will include visuals, audio voiceovers and closed captioning and will be an inclusive outreach method to reach a wider audience.

The linked video contains county employees from the Department of Social Services, Department of Planning and Building, Department of Public Libraries, Sherriff’s Department, and Public Works.

Here are the food assistance videos that were created for SLO County residents.

English Video: https://www.youtube.com/watch?v=AdJdfWhrPR8

Spanish Video: https://www.youtube.com/watch?v=pGsoMwqWUoU&t=169s

Both videos on CalFresh Healthy Living website: http://cesanluisobispo.ucanr.edu/uccalfreshslosb/Families/Food_resources/

And ReadySLO.org: https://www.emergencyslo.org/en/food-assistance.aspx