Project Management Office

The Information Technology Department's (ITD) Project Management Office (PMO) furnishes IT Project Managers to help departments plan and successfully execute IT projects that have been approved through the Countywide governance and oversight committees. These trained professionals help ensure the success of County IT projects through the management of critical project constraints: time, cost, and scope. The PMO manages IT projects through the entire lifecycle: initiating, planning, executing, monitoring and controlling, and closing.

The PMO offers a wide range of services, including:

  • Gathering and documenting requirements
  • Managing vendor relationships and contracts
  • Conducting Requests for Proposal (RFP) projects
  • Implementing Commercial-Off-the-Shelf (COTS) software packages
  • Teaching the project management discipline through the County's Learning and Development Center

The PMO's seamless execution of projects includes: 

  • Creating a plan based upon the common understanding of goals of the project
  • Communicating clearly throughout the project
  • Maintaining control of the project (scope, time and cost)
  • Moving the project toward successful completion
  • Gathering lessons learned to continually improve our processes and methodology

 

Sample Project Types

  • Case Management System Deployment
    • Implement systems that automate and optimize case management activities for public safety organizations such as Probation, District Attorney, and others.
  • Digital Business and Content Management
    • Expand enterprise tools such as document management systems, workflow engines, electronic signatures, and other systems that streamline services for constituents.
  • Disaster Preparedness
    • Assist in efforts related to PSPS planning, Disaster Recovery, and pandemic response.
  • Election Support 
    • Assist in the planning of technical services to support countywide elections.
  • Electronic Medical Records Systems
    • ​Assist in the selection and implementation of Electronic Health Record systems.
  • Information Security
    • Plan and execute the deployment of information security solutions that safeguard constituent privacy and public infrastructure.
  • Modernize Critical Infrastructure
    • Support the periodic replacement of critical infrastructure, such as the public safety radio system used by the law enforcement, Cal Fire, and Emergency Services.