The Department of Social Services helps elders or dependent adults remain safely in their homes, through our three Adult Services programs: Adult Protective Services, In-Home Supportive Services and Public Authority.
Adult Protective Services Program provides emergency intervention to dependent adults and seniors. We investigate allegations of abuse, intervene when necessary, and provide community resources and education.
APS Services are voluntary: an elder or dependent adult may refuse or withdraw consent to services at any time to the preventative and remedial services offered by APS.
APS is not intended to interfere with the lifestyle choices of elders and dependent adults, nor is the intent to protect those individuals from all consequences of such choices.
More information about Dependent Adult and Elder Abuse.
Elder & Dependent Abuse Hurts—Don’t Ignore it—Call!
The In-Home Supportive Services (IHSS) Program helps pay for services provided to aged, blind, or disabled individuals who are limited in their ability to care for themselves and cannot live at home safely without in-home care. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.
Some services that can be authorized through IHSS include: housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired.
State informational video: IHSS Introduction and Services
County of San Luis Obispo: Residents: Apply for IHSS
Non Residents: County IHSS Office Contact Information
The main goal of IHSS Public Authority is to connect disabled adults/children and elderly individuals approved for IHSS Services with in-home caregivers so they can remain safely in their own homes. Public Authority is responsible for providing enrollment services for new caregivers, managing background screenings with the Department of Justice and providing registry services to assist IHSS recipients in finding caregivers.
Become a Provider
Join the Caregiver Registry (English/Spanish)
Provider Paid Sick Leave Available July 1, 2018!
8 hours per year can be earned, call your local IHSS Office for more information.
To claim Sick Leave Complete: Sick Leave Timesheet and mail to address on form.
Contact Social Services
Child and Adult Hotline Information:
- If you suspect there is an emergency requiring immediate intervention, call 911
- To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)
- To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011