Search Helpful Articles

Forms & Documents > Mental Health Services Act (MHSA) > Innovation (INN) > Round Two FY 16-20 > Customer Awareness Response Effort (CARE) > Helpful Articles

Name Description
14 Ways You Can Improve Psychological Safety at Work This article describes 14 approaches workers can take in order to improve psychological safety while at work.
5 Ways to Boost Your Resilience at Work This articles talks about the importance of building resilience skills to effectively navigate work life.
Empathy is a Verb-Practice It Do you want to be able to influence others better? Want to make your sales quota? Want to motivate your team? Try practicing empathy. This article describes the five key steps of the 'Empathy Challenge'.
High-Performing Teams Need Psychological Safety. Here's How to Create It. This article describes what psychological safety is and how to successfully achieve it in the workplace
How to Repair a Damaged Professional Relationship This article by Harvard Business Review describe steps you can take when repairing a professional relationship in the workplace.
Self-Care Tips for Helpers

This document outlines several ways that customer-services staff or 'helpers' can practice self-care to avoid compassion fatigue and burnout.


This article describes the Adverse Childhood Experience (ACE) Study as well as the direct correlation between ACEs and Public Health issues.

How to Manage Trauma

An overview of trauma, symptoms of trauma and helpful coping strategies.

Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.

Licensed by the State Department of Health Care Services.