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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Behavioral Health COVID-19 Service Updates: Read Here Get Connected to Services: View Hotline Numbers Here

The Health Agency is actively responding to COVID-19 and continuing to provide other essential services. Please see updates from Animal Services, Behavioral Health, Public Guardian and Public Health

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Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.

Patients' Rights Advocate

All Behavioral Health clinics are deemed essential services during the Shelter in Home order. Our first priority is for clients and our community to stay safe and stay calm. We would like to reassure you that we will continue to provide you with behavioral health care in the safest way possible including offering telephone appointments in lieu of in-person visits. Both medication services and therapy/counseling services will be provided over telephone or via telehealth. Behavioral Health clinics requests all clients to call if they are needing urgent services at this time. Staff will also call our current clients over the next week to check on them. Our goal is to continue to provide consistent care as much as possible.

Following Public Health screening guidelines, all walk-in visitors will be asked to wait outside the doors until they are screened by a staff member for symptoms. Once we are back to normal operations, your treatment team will contact you to reschedule all appointments. Thank you for your patience and understanding during these difficult times!

If you are in crisis, please call the SLO Hotline at (800) 783-0607. You may also call the National Suicide Prevention Lifeline at 1-800-273-8255 or text HELLO to ‘741-741’.

If you need to begin Behavioral Health services, please call the access line at (800) 838-1381.

Visit www.ReadySLO.org for the latest public health updates and recommendations or call the SLO Public Health information line at (805) 788-2903.

The Patients' Rights Advocate helps Medi-Cal beneficiaries and other consumers understand their rights and access problem solving processes. Duties include:

  • Providing written informational materials
  • Advocating for consumers
  • Investigating complaints
  • Monitoring programs to be sure that patients' rights are protected
  • Training providers and consumers about rights
  • Communicating with the State Patients' Rights Program

Frequently Asked Questions

Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.