Patient Access & Provider Directory API
Thank you for your interest in the County of San Luis Obispo Behavioral Health Services' interoperability capabilities and FHIR APIs.
The County of San Luis Obispo Behavioral Health Department is a participant of CalMHSA Connex. CalMHSA Connex is a County Behavioral Health focused Health Information Exchange.
For more information, or to request access to, the County of San Luis Obispo Behavioral Health Services interoperability and FHIR APIs, please visit CalMHSA Connex APIs - California Mental Health Services Authority.
Provider Directory API
Under the CMS Interoperability and Patient Access Final Rule and the CMS Interoperability and Prior Authorization Final Rule, Medicaid FFS programs, CHIP FFS programs, Medicaid managed care plans, and CHIP managed care entities are required to make provider directory information available via the Provider Directory API. The following link provides access to the County of San Luis Obispo Behavioral Health Services Provider Directory API: CalMHSA Connex Behavioral Health Provider Directory API. Provider Directory API data is updated on a monthly basis.
County of San Luis Obispo Behavioral Health Department (SLOBHD) 2025 Annual Prior Authorization Report
SLOBHD is committed to ensuring Medi-Cal beneficiaries who meet medical necessity are provided with timely access to both mental health and substance use disorder treatment services. The SLOBHD utilization management (UM) team is consistently working to improve our process and develop innovative solutions to meet the needs of the system. This report includes services that require prior authorization and reflects all authorizations received from 1/1/2025-13/31/2025.
Services Requiring Prior Authorization:
- Day Treatment Intensive
- Residential Treatment for Eating Disorders
- Electroconvulsive Therapy
- Residential Treatment for Substance Use Disorders
- Transcranial Magnetic Stimulation
- Intensive Home-Based Services
- Therapeutic Behavioral Services
- Full-Service Partnership Services
- Network Provider Services
- Adult Residential Treatment Services
| Percentage | Count | |
| Total standard prior authorization request received | 100.00% | 729 |
| % of standard prior authorization requests that were approved (aggregated for all items/services) | 93.42% | 681 |
| % of standard prior authorization requests that were denied (aggregated for all items/services) | 6.58% | 48 |
| % of standard prior authorization requests that were approved after appeal (aggregated for all | 0.00% | 0 |
| % of standard prior authorization requests for which the timeframe for review was extended, and the request was approved aggregated for all items/services) | 0.00% | 0 |
| Total expedited prior authorization requests received | 0.00% | 0 |
| % of expedited prior authorization requests that were approved (aggregated for all items/services) | 0.00% | 0 |
| % of expedited prior authorization requests that were denied (aggregated for all items/services) | 0.00% | 0 |
| Total standard and expedited prior authorization requests received | 100.00% | 729 |
| Average | Median | |
| The average and median time that elapsed between the submission of a request and a determination by the | 64.3 hours | 37.5 hours |
| The average and median time that elapsed between the submission of a request and a decision by the BHP | N/A | N/A |