Child Support Payment Collection

What is the process?

Step 1: Payment of Child Support

There are several options available:

  • Pay Online: Electronic payments can be made online with a computer or mobile device using your Visa card*, MasterCard*, checking account or savings account. Visit Customer Connect to Make a Payment 
  • Pay by Phone: Call 1-866-901-3212 (option 1). Electronic payments can be made using your Visa card*, MasterCard*, checking account or savings account.
  • Pay by Mail: If your case is managed by a Local Child Support Agency, you can mail a check or money order to: CA SDU, PO BOX 989067, West Sacramento, CA 95798-9067. If your case is a private case that is not managed by a Local Child Support Agency, call 1-866-901-3212 for assistance with making payments by mail.
  • Pay in Cash:
    • Use MoneyGram at 18 retail stores. Find a location at www.MoneyGram.com/mgo/us/en/Locations or call 1-800-926-9400. To make a payment, you will need your California child support Participant ID number and Receive Code 14630. MoneyGram charges a fee.
      Notice: It may take three or four days for your payment to be posted to your child support account.
    • Use PayNearMe at 7-Eleven, Family Dollar and ACE Cash Express stores. Get a personal PayNearMe barcode on PayNearMe’s California child support page at www.PayNearMe.com/California or by contacting your Local Child Support Office at 1-866-901-3212. Present the barcode – either on a smart phone or on paper – to a cashier to be scanned at the counter. Reuse the barcode for future payments or get a new one, as needed. Find a PayNearMe location near you (click on "I cannot find my biller" to see all payment locations). PayNearMe charges a convenience fee and guarantees payments.
      Notice: It may take three or four days for your payment to be posted to your child support account.
  • Pay at a local child support office:
  • Ask Questions: If you have questions about any of the payment options, please contact a child support professional by email from within Customer Connect or by phone at 1-866-901-3212.

*1.9% service fee applied to online or phone credit and debit card payments. Fees are paid to card processor and are not kept by Child Support Services. 

**2.2% service fee applied to kiosk credit and debit card payments. Fees are paid to card processor and are not kept by Child Support Services. 

Who can use this service?

Anyone can use this service.

Is there a charge for this service?

This service is provided free of charge.

When and where is this service offered?

This service is available throughout the year during regular business hours except during scheduled holidays.

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Frequently Asked Questions

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