What is this service?
When a payment is received, it is forwarded to the family within two (2) days unless the money is owed to the County or must be held for some other reason.
All collections, except federal tax refund intercepts, are credited to current monthly support (child support first, medical second, and spousal third.)
If there is money remaining after paying current support, it is used to pay arrearages. The money for each arrearage type is first applied to principal and then to interest. Non-custodial parents/obligors whose employer pays bi-weekly may incur a small amount of arrears each month if the current support obligation is not fulfilled. This arrears amount is typically made up with the extra paycheck months during the year.
If there is money remaining after all arrearages have been paid, it is credited to be applied for the future month. If the family is aided, the credit amount is held by the child support agency and applied to the case in a future month if a current support payment is not made, otherwise it is paid to the family.
Who can use this service?
Anyone can use this service.
Is there a charge for this service?
Under federal law, the California Department of Child Support Services is required to charge a yearly service fee for certain, non-assisted cases. If the fee applies to you, you will receive an annual service fee assessment notice in October for each case to which the fee applies. This annual fee changes from $25 to $35 on cases that received payments equal to or more than $550 when assessed on 10/1/2020, and annually thereafter.
When and where is this service offered?
This service is available throughout the year during regular business hours except during scheduled holidays.