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Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

 

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

Cal-Learn

What is the process?

Step 1: Cal-Learn

The Department of Social Services collaborates with the Teen Academic Parenting Program through Community Action Partnership of San Luis Obispo (CAPSLO) to provide Cal-Learn services.  To qualify for Cal-Learn, a pregnant or parenting teen must first be apply for and be approved for CalWORKs. 

Their case manager will review their situation and refer them to Cal-Learn as appropriate. 

Once in Cal-Learn the teen will get a case manager who will help them develop a plan to finish high school or earn a GED.  If they are not currently attending school, the case manager will assist them in getting back into school.  The program includes an assessment, plan development, an action plan and period reviews.  There are financial bonuses for good grades and graduation as well as penalties for non-participation.
 

Who can use this service?

To be eligible to Cal-Learn, the teen must be eligible for the CalWORKs program:
 

  • The pregnant or parenting teen must live in the same household as their child
  • Be under 19 years when beginning the program
  • Not yet have a high school diploma or equivalent
  • Not be in foster care

 
 

Is there a charge for this service?

This service is provided free of charge.

When and where is this service offered?

This service is offered to pregnant and parenting teens that are approved for CalWORKs. 
CalWORKs can be applied for on-line at mybenefitscalwin.org anytime or in person at the Social Services offices near you.  Offices are open Monday - Friday 8:00 a.m. - 5:00 p.m (Closed on County-observed holidays).

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Frequently Asked Questions

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter