General Assistance Cash Aid

Who can use this service?

This service is available to low-income individuals and families who are residents of the County of San Luis Obispo and who are not eligible to any other cash aid program. 

Is there a charge for this service?

This service is provided free of charge.

What is the process?

Step 1: Apply for General Assistance

You may apply for General Assistance in person at any County of San Luis Obispo Department of Social Services office.  Applications are accepted Monday - Friday 8:00 a.m. - 5:00 p.m. (except on County-observed holidays). 

Step 2: Interview for General Assistance

All General Assistance applicants are required to have a face-to-face interview. At this interview, an applicant’s case manager will assess what exact verifications they will need to approve the case and will inform the applicant of these necessary verifications in written documentation with a due date.  All General Assistance interviews are held in the San Luis Obispo Office.  If the applicant lives outside the city of San Luis Obispo, a bus pass will be offered to allow the applicant to travel to San Luis Obispo for the interview. 

Step 3: Notification of General Assistance Eligibility

If an applicant provides all needed verifications and meets the eligibility qualifications, they will be approved for a cash aid amount.  If the applicant does not submit required verifications or meet the eligibility qualifications, their case will be denied.  Applicants who have been denied can re-apply at any time.

Step 4: General Assistance Benefit Advocate

Individuals who have been determined eligible for the General Assistance Program and who are expected to be disabled for 1 year (12 months or more) will be referred to meet with a Benefits Arch Advocate.  The Benefits Arch Advocate will provide personalized assistance to the GA participant in applying for both SSI/SSP and Social Security Disability benefits. 

The Advocate schedules a meeting with the individual.  During the meeting, the Advocate will gather information necessary to complete an application for Supplemental Security/State Supplementary Payment (SSI/SSP).  The participant will be asked questions about the nature of their disability or disabilities, medical history and work history. 

General Assistance Benefit Advocate

When and where is this service offered?

You may apply for General Assistance in person at any office of the County of San Luis Obispo Department of Social Services.  Applications are accepted Monday - Friday 8:00 a.m. - 5:00 p.m. (except on County-observed holidays). 

The General Assistance Program is administered in the San Luis Obispo Office. 

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Morro Bay Social Services

Monday - Friday 8-5

600 Quintana Road Morro Bay , CA 93442

Tel: (805) 772-6405

Fax: (805) 772-6409

SLO Social Services- Higuera

Monday - Friday 8-5

3433 South Higuera San Luis Obispo, CA 93401

Tel: (805) 781-1600

Arroyo Grande Social Services

Monday - Friday 8-5

1086 East Grand Avenue Arroyo Grande, CA 93420

Tel: (805) 474-2000

Nipomo Social Services

Monday - Friday 8-5

681 West Tefft Street Suite 1 Nipomo, CA 93444

Tel: (805) 931-1800

Atascadero Social Services

Monday - Friday 8-5

9415 El Camino Real Atascadero, CA 93422

Tel: (805) 461-6000

Paso Robles Social Services

Monday - Friday 8-5

406 Spring Street Paso Robles, CA 93446

Tel: (805) 237-3110

Frequently Asked Questions

What are the income and property limits for the General Assistance program?

The Income limit for the General Assistance Program is $355.00 for 1 person. The Property limit at application is $ 500.  The property limit for ongoing cases is $ 1,000. 

How do I access my General Assistance benefits?

The County of San Luis Obispo issues General Assistance benefits through a debit card called an Electronic Benefit Transfer (EBT card).

Can I receive CalFresh & Medi-Cal at the same time as General Assistance?

People eligible to General Assistance may also be eligible to CalFresh & Medi-Cal.

Contact Social Services

Child and Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011