General Assistance Cash Aid
What is this service?
General Assistance (GA) is a County-funded cash aid program to help needy individuals and families with no child(ren) under the age of 18 living with them. The program provides money, vouchers and job-related services for needy persons who are not eligible to Federal and State cash aid programs. Applicants may apply for the General Assistance Employable Program or the General Assistance Disabled Program. The Employable program is a 12-week, time limited program and applicants must perform job search activities at the local Job Center. The GA Disabled program is for individual who have a short-term (under 12 months) or long-term disability (12 months or longer) as determined by a physician or mental health professional. If an individual has a long-termed disability, they must apply for Supplemental Security Income (SSI/SSP) and Social Security Disability (RSDI). Benefit Advocates are available to assist General Assistance participants with the application process for both SSI/SSP and Social Security Disability.
Who can use this service?
This service is available to low-income individuals and families who are residents of the County of San Luis Obispo and who are not eligible to any other cash aid program.
Is there a charge for this service?
This service is provided free of charge.
What is the process?
Step 1: Apply for General Assistance
You may apply for General Assistance in person at any County of San Luis Obispo Department of Social Services office. Applications are accepted Monday - Friday 8:00 a.m. - 5:00 p.m. (except on County-observed holidays).
Step 2: Interview for General Assistance
All General Assistance applicants are required to have a face-to-face interview. At this interview, an applicant’s case manager will assess what exact verifications they will need to approve the case and will inform the applicant of these necessary verifications in written documentation with a due date. All General Assistance interviews are held in the San Luis Obispo Office. If the applicant lives outside the city of San Luis Obispo, a bus pass will be offered to allow the applicant to travel to San Luis Obispo for the interview.
Step 3: Notification of General Assistance Eligibility
If an applicant provides all needed verifications and meets the eligibility qualifications, they will be approved for a cash aid amount. If the applicant does not submit required verifications or meet the eligibility qualifications, their case will be denied. Applicants who have been denied can re-apply at any time.
Step 4: General Assistance Benefit Advocate
Individuals who have been determined eligible for the General Assistance Program and who are expected to be disabled for 1 year (12 months or more) will be referred to meet with a Benefits Arch Advocate. The Benefits Arch Advocate will provide personalized assistance to the GA participant in applying for both SSI/SSP and Social Security Disability benefits.
The Advocate schedules a meeting with the individual. During the meeting, the Advocate will gather information necessary to complete an application for Supplemental Security/State Supplementary Payment (SSI/SSP). The participant will be asked questions about the nature of their disability or disabilities, medical history and work history.
General Assistance Benefit Advocate
When and where is this service offered?
You may apply for General Assistance in person at any office of the County of San Luis Obispo Department of Social Services. Applications are accepted Monday - Friday 8:00 a.m. - 5:00 p.m. (except on County-observed holidays).
The General Assistance Program is administered in the San Luis Obispo Office.
Location, directions and hours of operation
Click on location name to show hours of operation, directions and phone information
Morro Bay Social Services
600 Quintana Road Morro Bay , CA 93442
Tel: (805) 772-6405
Fax: (805) 772-6409
SLO Social Services- Higuera
3433 South Higuera San Luis Obispo, CA 93401
Arroyo Grande Social Services
1086 East Grand Avenue Arroyo Grande, CA 93420
681 West Tefft Street Suite 1 Nipomo, CA 93444
Atascadero Social Services
9415 El Camino Real Atascadero, CA 93422
Paso Robles Social Services
406 Spring Street Paso Robles, CA 93446
Frequently Asked Questions
What are the income and property limits for the General Assistance program?
The Income limit for the General Assistance Program is $355.00 for 1 person. The Property limit at application is $ 500. The property limit for ongoing cases is $ 1,000.
How do I access my General Assistance benefits?
The County of San Luis Obispo issues General Assistance benefits through a debit card called an Electronic Benefit Transfer (EBT card).
Can I receive CalFresh & Medi-Cal at the same time as General Assistance?
People eligible to General Assistance may also be eligible to CalFresh & Medi-Cal.
Contact Social Services
Child and Adult Hotline Information:
- If you suspect there is an emergency requiring immediate intervention, call 911
- To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)
- To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011