Housing Support Program (HSP)
What is this service?
The CalWORKs Housing Support Program (HSP) is a program to help families that are eligible for CalWORKs to achieve stability and safety by ending homelessness. There are three levels of potential eligible participants:
Level 1: CalWORKs families where one Participant is enrolled in Welfare-to-Work activities and able to pursue employment.
Level 2: CalWORKs families where a child(ren) is receiving cash assistance but the parents are not.
Level 3: CalWORKs families where at least one adult participant is unable to work due to permanent disability and whose income is unlikely to increase.
HSP components include housing barrier assessments, housing identification and placement assistance, landlord recruitment and engagement, rent and moving assistance, housing-related focused case management and additional services based on individual participant needs. This is a once in a lifetime opportunity for eligible participants.
Who can use this service?
Only eligible CalWORKs families may use this service.
To be eligible to CalWORKs, families must be under the state's income and property guidelines and include a child who has a parent that is either deceased, absent from the home, disabled or unemployed.
Additionally, only families that qualify as homeless and are 12-month residents of San Luis Obispo County are eligible.
Is there a charge for this service?
This service is provided free of charge.
What is the process?
Step 1: Apply for CalWORKs
Applications for CalWORKs can be done at any social service office or online at www.mybenefitscalwin.org. Applicants will be asked to provide proof of all income and property as well as proof of citizenship and social security number.
Step 2: Interview for CalWORKs
All applicants are required to have a face-to-face interview prior to approval of their CalWORKs application. At this appointment, all applicant adults will be fingerprinted. At this interview, an applicant’s case manager will assess what exact verifications they will need to approve the case and will inform the applicant of these necessary verifications in written documentation with a due date.
Step 3: Notification of CalWORKs
If an applicant provides all needed verifications and meets the eligibility qualifications, they will be approved for a monthly cash aid amount. If the applicant does not submit required verifications or meet the eligibility qualifications, their case will be denied. Applicants who have been denied can re-apply at any time.
Step 4: Applying for CalWORKs Housing Support Program
All CalWORKs applicants and/or recipients can apply for the Housing Support Program during their application for CalWORKs or once approved by requesting to complete an HSP application. Their worker will determine if their housing situation meets HSP’s definition of homelessness and if they meet residency requirements. If they meet these criteria, their HSP program will be referred to the appropriate HSP worker for further assessment and case management.
When and where is this service offered?
CalWORKs can be applied for online at mybenefitscalwin.org anytime or in person at the Social Services offices near you. HSP can be requested when the CalWORKs application is made. Offices are open Monday - Friday 8:00 a.m. - 5:00 p.m. (Closed on county-observed holidays).
Location, directions and hours of operation
Click on location name to show hours of operation, directions and phone information
Morro Bay Social Services
600 Quintana Road Morro Bay , CA 93442
Tel: (805) 772-6405
Fax: (805) 772-6409
SLO Social Services- Higuera
3433 South Higuera San Luis Obispo, CA 93401
Arroyo Grande Social Services
1086 East Grand Avenue Arroyo Grande, CA 93420
681 West Tefft Street Suite 1 Nipomo, CA 93444
Atascadero Social Services
9415 El Camino Real Atascadero, CA 93422
Paso Robles Social Services
406 Spring Street Paso Robles, CA 93446
Frequently Asked Questions
What is the Housing Support Program?
The CalWORKs Housing Support Program provides services to eligible families who are homeless and have at least one family member receiving CalWORKs benefits in San Luis Obispo County.
How do I know if I am eligible for the Housing Support Program?
You must apply and be eligible to CalWORKs. You must have been a resident of San Luis Obispo County for 12 months. You must also meet the definition of "homeless".
What is the definition of "homeless"?
The definition of "homeless" means any of the following:
- Having a night time residence that is a supervised publicly or privately operated shelter designed to provide temporary living accommodations; or
- Reside in a public or private place that is not designed for sleeping accommodation for human beings; or
- If you have a judgment for eviction, as ordered by a court.
What kind of services does the Housing Support Program offer?
The Housing Support Program assists with the following:
- Rental applications and fees, credit check fees, and criminal background checks.
- Obtaining credit reports and credit repair;
- Transportation fees for housing search.
- Childcare when parent(s) is/are searching for housing or meeting with potential landlords.
- Assistance with move-in costs (deposit and utility connection fees). However, each case is unique.
Do I have to do anything more than apply for CalWORKs?
To be eligible for these services and for the best results, participants attend weekly workshops that include:
- What Makes a Good Tennant?
- Tips to Make a Landlord Select You
- Budgeting Basics
You will also have to submit a weekly housing search log and work on goals that you and your case manager select.
What verification will I need to bring?
Your worker will tell you exactly what documents you will need to provide in order to be approved for CalWORKs. The following list contains examples of the types of documents you may need to provide:
Proof of Age
- Birth Certificates
- Naturalization Certificate
- Immigration Card
Proof of Residence
Proof of Citizenship, Noncitizen Status or Immigrant Status
- Birth Certificate
- Alien Registration Card
Social Security Number
- Social Security Card(s)
- Proof of Application for Social Security Card (For each person you’re applying for).
- Proof of Immunizations for Children Under the Age of Six
- Immunization (Shots) Record
Proof of Income
- Pay Stubs
- Award Letter
- Papers that show where the money came from
- Supplemental Security Income (SSI) Award Letter
- Unemployment Insurance Benefits (UIB) Approval or Denial Letter
- Utility bills
- Rent receipts
Proof of Property
- Bank statements
- Car registrations
- Papers that show value of property
Contact Social Services
Child and Adult Hotline Information:
- If you suspect there is an emergency requiring immediate intervention, call 911
- To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)
- To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011