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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

 

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

Family Maintenance

Who can use this service?

This service is available to families in crisis in San Luis Obispo County, necessitating the provision of services and case management to ensure the child’s safety and well-being.

Is there a charge for this service?

This service is provided free of charge.

When and where is this service offered?

Services are offered throughout the County of San Luis Obispo Social Services offices, which are open Monday - Friday 8:00 a.m. - 5:00 p.m. (closed on County-observed holidays). During non-business hours, phone calls are forwarded to on-call staff who will gather the information and forward/respond accordingly.

The following numbers are available 24-hours a day, 7 days a week:

  • ‚Äč(805) 781-KIDS (5437); or
  • (800) 834-5437

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

SLO Social Services- Higuera

Monday - Friday 8-5

3433 South Higuera San Luis Obispo, CA 93401

Tel: (805) 781-1600

Arroyo Grande Social Services

Monday - Friday 8-5

1086 East Grand Avenue Arroyo Grande, CA 93420

Tel: (805) 474-2000

Nipomo Social Services

Monday - Friday 8-5

681 West Tefft Street Suite 1 Nipomo, CA 93444

Tel: (805) 931-1800

Atascadero Social Services

Monday - Friday 8-5

9415 El Camino Real Atascadero, CA 93422

Tel: (805) 461-6000

Paso Robles Social Services

Monday - Friday 8-5

406 Spring Street Paso Robles, CA 93446

Tel: (805) 237-3110

Frequently Asked Questions

How long are Family Maintenance services offered?

Family Maintenance services are provided for a limited period, but may be extended under certain circumstances.

How will our Social Worker(s) help us?

The Social Worker will work with you to develop a case plan to overcome the circumstances that brought the need for Child Welfare Services intervention. Your Social Worker will refer you to community services and resources to support you in safely caring for your family. Your Social Worker will be available to support and monitor you and your family as you make progress in meeting your Child Welfare Services Case Plan.

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter