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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

 

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

Resource Family Approval (RFA)

What is the process?

Step 1: Apply to Become a Certified as a Resource Parent

To become certified as a Resource parent, please contact our Resource Family Recruitment, Retention and Support line at (805) 781-1705 for further information.

Applicants can expect to complete LiveScan fingerprinting and several levels of background checks, initial Resource Family Training (RFT) and annual training requirements (including obtaining and maintaining CPR/First Aid Certification), a home and grounds inspection, and a comprehensive psychosocial assessment.
 

Who can use this service?

Beginning January 1, 2017, the RFA process applies to all caregiver homes that will have or already have had youth placed in their care within the State of California. All individuals and couples (including relatives) who wish to be considered for Resource Family certification in the state of California must complete the RFA process.
 

Is there a charge for this service?

There are generally no costs associated with the RFA process; however, if you elect to obtain services such as LiveScan fingerprinting, health screening, CPR/First Aid training, etc. with a vendor other than those provided, there may be associated fees. These fees will vary, dependent on the provider you choose.
 

When and where is this service offered?

RFA training and services are provided regionally throughout San Luis Obispo County and, in certain circumstances, arrangements may be made to complete the process in another California County (such as when a relative seeking placement resides outside of San Luis Obispo County). 
 

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Frequently Asked Questions

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter