Long Term Care (LTC)
LTC services are provided in facilities that provide 24-hour care and, as a minimum, includes nursing, dietary, pharmaceutical services, and an activity program. LTC medical facilities include the acute care hospitals/psychiatric hospitals, intermediate care facilities, and skilled nursing facilities
What is the process?
Medi-Cal Application
Applications for programs can be done by phone, fax, online, and in person at any of the six Department of Social Service Offices or online at www.coveredca.com or BenefitsCal. Offices are open 8-5 Monday – Friday excluding holidays
Application Received and Verified
Once a Long Term Care Medi-Cal Application is received the information is verified, that information is then compared to the criteria of the many different Medi-Cal programs available.
Eligibility Approved
If eligible for Long Term Care, you will have a case manager assigned, there will be instructions included on how to use these services and a managed care company that will assist you with choosing a primary care physician.
Notification of Approval/Denial
Results of the approval or denial of your Long Term Care Medi-Cal application will be sent to you in writing.
Who can use this service?
Those who are expected to reside in a LTC facility for 30 or more consecutive days for certain applicants and a full calendar month for single applicants
Is there a charge for this service?
The costs for this service can vary from zero to hundreds of dollars a month depending on household size and income.
When and where is this service offered?
Applications for programs can be done by phone, fax, online, and in person at any of the six Department of Social Service Offices or online at www.coveredca.com or BenefitsCal. Offices are open 8-5 Monday – Friday excluding holidays
Location, directions and hours of operation
Click on location name to show hours of operation, directions and phone information
600 Quintana Road Morro Bay , CA 93442
Tel: (805) 772-6405
Fax: (805) 772-6409
3433 South Higuera San Luis Obispo, CA 93401
1086 East Grand Avenue Arroyo Grande, CA 93420
681 West Tefft Street Suite 1 Nipomo, CA 93444
9630 El Camino Real Atascadero, CA 93422
406 Spring Street Paso Robles, CA 93446
Frequently Asked Questions
Yes, there are different rules within the Long Term Care (LTC) program depending on whether there is a married applicant with a spouse at home, or a single or widowed applicant.
When there is a spouse of a LTC applicant, the program has a higher property limit, and allows income to be allocated back to the spouse at home, up to a certain limit. These limits, both property and income, increase almost every year.
When the applicant does not have a spouse at home then the property limit is the same as other Medi-Cal programs with property/asset tests. The income that the applicant is allowed to retain is much less as their needs are being met at the facility.
Contact Social Services
Child Hotline Information:
- If you suspect there is an emergency requiring immediate intervention, call 911
- To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)
Adult Hotline Information:
- If you suspect there is an emergency requiring immediate intervention, call 911
- To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
- Mandated Reporter