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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

 

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

Trafficking and Crime Victims Assistance Program (TCVAP) - MC

What is the process?

Step 1: Application for TCVAP

To apply online, go to Benefitscal.org or contact your local Social Services office, available Monday - Friday 8:00 a.m. - 5:00 p.m. (closed on County-observed holidays). 

Step 2: Proof of Victimhood

Once an application is received by County Department Social Services, applicants need to provide proof of being a trafficking victim by submitting evidence from police, government agency, court records, domestic violence program, copy of completed T Visa application (Form I-914), or legal, clinical, medical, or other professional from whom applicant has sought assistance in dealing with crime.

Non-citizen victims of crime and their eligible family members in the TCVAP are potentially eligible for benefits and services to the same extent as refugees.

Who can use this service?

Victims of human trafficking, domestic violence, and other serious crimes who are not eligible for state or federally-funded benefits and services due to immigration status or those victims awaiting federal benefits.
 
TCVAP provides critical benefits and services to non-citizen victims of human trafficking, domestic violence, and other serious crimes.  These services include:

  • Cash assistance
  • Food assistance
  • Medical assistance
  • Social services
  • Employment services  


These services are in place to assist the client with social adjustment and facilitate self-sufficiency while they are working with law enforcement on their case, working with a service provider, or seeking immigration relief.  TCVAP benefits and services are also available to the client's eligible family members.  Clients must meet income and resource requirements for each benefit.

 

Is there a charge for this service?

This service is provided free of charge.

When and where is this service offered?

To apply online, go to Benefitscal.org or contact your local Social Services office, available Monday - Friday 8:00 a.m. - 5:00 p.m. (closed on County-observed holidays). 
 

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Frequently Asked Questions

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter