Citizen Complaint Investigations

Citizen Complaint Investigations Resources
Complaint Received»

What is the process?

Report the complaint with a department

Before you submit a citizen complaint, please contact the appropriate department to resolve the issue.

File a complaint

If you have discussed your complaint with the department that specializes in the given area of expertise and are not satisfied with the department's response, please submit a complaint via the form below or download a PDF of the form and mail it to or drop it off at the Administrative Office. Please return the completed PDF complaint form to:
County of San Luis Obispo, Administrative Office
1055 Monterey Street, D430 San Luis Obispo CA 93408


NOTE: All complaints will be investigated by the Administrative Office and will be handled in a timely and courteous manner. Other County Departments will be contacted and involved in the investigation as needed. The Administrative Office or another county department may contact you to obtain more information, so please be sure to provide complete and accurate contact information.  You may be contacted with information regarding the outcome of your complaint, including action taken by the County. In some cases, the County may be prohibited by law to provide full disclosure of the outcome. This complaint may be subject to a Public Records Request, pursuant to the California Public Records Act (Government Code 6250) and, therefore, confidentiality cannot be assured.

Who can use this service?

Anyone can use this service.

Is there a charge for this service?

This service is provided free of charge.

When and where is this service offered?

This service is available throughout the year during regular business hours except during scheduled holidays.

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Frequently Asked Questions

Click the thumbnail to download a copy of the County's final budget document.