Update on County Offices and Facilities

As of 6/1/2020:

At this point in time, most County offices are open for business; but a few are providing limited public services or services by appointment only. In addition, many public counters are open, and the remaining public counters will open by the end of the month.

Under State restrictions, local libraries remain closed at this time. However, curbside service to pick up books is available. Check the Libraries page for the latest information and find out how to get books.

To help mitigate the spread of COVID-19, we continue to ask that you complete transactions over the phone and online whenever possible. If these approaches will not work for specific problems you are encountering, please call the department providing the service and make an appointment before coming to County facilities. This will help alleviate your frustration. Please note that anyone who arrives at County facilities exhibiting clear signs of illness may be asked to leave the premises. We appreciate everyone’s patience and understanding at this time.

The County is following Centers for Disease Control and Prevention (CDC) guidelines as it reopens its offices. For more information, look at our Reopening Toolkit.

For more information on the COVID-19 pandemic, and the County’s response, visit ReadySLO.org.

Directory

Dept	Department/Division	Contact Link	Status
Administrative Office	Administrative Office	Contact Administrative Office	As of June 1, 2020 the Administration office is open to the public. If you have any questions please contact us via our website at http://www.slocounty.ca.gov/Departments/Administrative-Office.aspx or by telephone at (805) 781-5011.
Agriculture / Weights and Measures	Agriculture / Weights and Measures	Contact Agriculture / Weights and Measures	Due to significant public health concerns from the COVID-19 coronavirus and the proclamation of a local emergency established to prevent the spread of COVID-19, the Department of Agriculture/Weights and Measures will be closed to the public until further notice. Please contact the Department via phone or email for additional information or to obtain necessary services. Please see the March 2020 Department of Agriculture / Weights and Measures Update for more information and a list of the Department's essential services that will continue to be performed during this closure.
Airport	Airport	Contact Airport	The Airport Terminal remains open and operational for both inbound and outbound flights. For specific flight information, please contact your airline directly. Beginning June 1st, the Airport Adminstration office will be available by appointment only. For assistance, please contact us at (805) 781-5205 or [email protected]. Airport Badging office hours have been reduced to Wednesdays from 11am - 1pm.
Animal Services	Animal Services	Contact Animal Services	ANIMAL SERVICES FUNCTIONS ARE CURRENTLY LIMITED TO ESSENTIAL SERVICES ONLY. PROVISION OF NON-ESSENTIAL SERVICES WILL BE MODIFIED OR DEFERRED UNTIL THE RESUMPTION OF NORMAL OPERATIONAL STATUS. For details regarding specific services and their availability, please refer to our "Services Offered" page.
Assessor	Assessor	Contact Assessor	Due the COVID-19 virus and the County's "shelter at home" policy, the San Luis Obispo County Assessor's Office is closed to the public until further notice. Staff is still working, however, so please feel free to leave us a message by phone or email. Many functions of the Assessor's office can be accessed through our website, so please visit the site for more detailed information.
Auditor - Controller - Treasurer - Tax Collector - Public Administrator	Auditor - Controller - Treasurer - Tax Collector - Public Administrator	Contact Auditor - Controller - Treasurer - Tax Collector - Public Administrator	Our office will be closed on July 3, 2020 in observance of Independence Day. The Tax Collector's office is closed for in-person transactions until further notice. Many services including paying your Property Taxes are available online. If you have any questions, email [email protected].
Behavioral Health	Behavioral Health	Contact Behavioral Health	Behavioral Health COVID-19 Service Updates: Read Here
Board of Supervisors	Board of Supervisors	Contact Board of Supervisors	As of June 1, 2020 the Board of Supervisor office is open to the public. If you have any questions please call (805) 781-5450.
Central Services	Central Services	Contact Central Services	The Central Services Public Reception is closed for any in-person transactions until further notice. If you have questions regarding the Vet's Hall, please click here. If you have general questions regarding COVID-19 or any updates related to the imapact on our community, please refer to readyslo.org
Child Support Services	Child Support Services	Contact Child Support Services	The Child Support Services lobby is currently open during normal business hours. Please consider contacting your caseworker via phone or email: (805) 781-4139 or [email protected] For case specific information or to make a payment, visit www.childsupport.ca.gov/customer-connect.
Clerk - Recorder	Clerk - Recorder	Contact Clerk - Recorder	The County of San Luis Obispo Clerk-Recorder SLO office is open to walk-in customers effective Monday, July 6. The Atascadero office remains closed until further notice. Please review this information before visiting our office.
County Administrative Officer	County Administrative Officer	Contact County Administrative Officer
County Counsel	County Counsel	Contact County Counsel
County Fire Department	County Fire Department	Contact County Fire Department
District Attorney	District Attorney	Contact District Attorney	Due to COVID-19 the District Attorney’s Office lobby is closed until further notice. However, staff is still working so you can call 805-781-5800 if you need assistance. If you are experiencing an emergency call 9-1-1. For public health information go to ReadySLO.org.
Drug and Alcohol Services	Drug and Alcohol Services	Contact Drug and Alcohol Services
Emergency Services	Emergency Services	Contact Emergency Services
Environmental Health	Environmental Health	Contact Environmental Health	The Environmental Health Services (EHS) office is closed to in-person visitation until further notice, however we remain open for business via www.slocounty.ca.gov/ContactEHS or by telephone at (805) 781-5544. Please visit www.slocounty.ca.gov/CurrentEHSOperations for EHS COVID-19 guidance documents.
Grand Jury	Grand Jury	Contact Grand Jury
Health Agency	Health Agency	Contact Health Agency	The Health Agency is actively responding to COVID-19 and continuing to provide other essential services. Please see updates from Animal Services, Behavioral Health, Public Guardian and Public Health.
Human Resources	Human Resources	Contact Human Resources	The Human Resources office is closed to in-person visitation until further notice, however we remain open for business via our website at https://www.slocounty.ca.gov/hr or by telephone at (805) 781-5959.
Information Technology	Information Technology	Contact Information Technology
Library	Library	Contact Library	All County Library services will be Closed Friday, July 3^rd and Saturday, July 4^th in observance of Independence Day. Beginning July 7, 2020 some of our libraries will be reopening for Grab-and-Go Services. Our Digital Library remains open 24/7. Please visit ReadySLO.org for the latest updates and guidance.
Parks and Recreation	Parks and Recreation	Contact Parks and Recreation	The Parks and Recreation Administrative office is closed to the public until further notice. You may call us at 805-781-5930 (Press option #4 and leave a message) or email us at [email protected] with any questions. We recognize that recreation needs are essential, as well as, the health and safety of our community. For up to date information on the availability of park services please read here.
Pension Trust	Pension Trust	Contact Pension Trust
Planning and Building	Planning and Building	Contact Planning and Building	The Department of Planning and Building Permit Center is closed to the public until further notice. Many services are available virtually. Please refer to our website for more information.
Probation	Probation	Contact Probation	THE PAYMENT WINDOW WILL BE CLOSED UNTIL FURTHER NOTICE. PAYMENTS CAN BE MADE THE FOLLOWING WAYS: BY PHONE – 805-781-4060 ONLINE – HTTPS://SLO.EPAY-IT.COM BY MAIL – Make Checks or Money Orders payable to: County of San Luis Obispo Probation Department 1730 Bishop Street San Luis Obispo CA 93401
Public Adminstrator	Public Adminstrator	Contact Public Adminstrator	Our office will be closed on July 3, 2020 in observance of Independence Day. The Tax Collector's office is closed for in-person transactions until further notice. Many services including paying your Property Taxes are available online. If you have any questions, email [email protected].
Public Defender	Public Defender	Contact Public Defender
Public Guardian	Public Guardian	Contact Public Guardian
Public Health	Public Health	Contact Public Health	The Public Health Department is actively responding to COVID-19. At the same time, the department continues to provide essential services in the safest way possible, including telephone or remote appointments (through your mobile phone or computer) and in-person visits when needed. For updates on COVID-19 in SLO County, visit ReadySLO.org. For updates on other Public Health services, visit slopublichealth.org or call 805-781-5500.
Public Works	Public Works	Contact Public Works	Public Works will re-open our front counter to the public on July 6 and start providing some modified services. Our hours will be 8 – 5, with closure from 12 – 1:30 for sanitation. Masks are mandatory in our building, and we ask that you adhere to physical distancing protocol. We will have limited services at our front counter and will not be excepting drop in meetings. Please contact 805-781-5252 to make an appointment with staff. Bus passes can be purchased at the Kiosk on the corner of Osos and Palm or by phone via slorta.org. Follow us on Twitter @SLOCountyPWD for the latest updates.
Public Works Water Quality Lab	Public Works Water Quality Lab	Contact Public Works Water Quality Lab	Public Works will re-open our front counter to the public on July 6 and start providing some modified services. Our hours will be 8 – 5, with closure from 12 – 1:30 for sanitation. Masks are mandatory in our building, and we ask that you adhere to physical distancing protocol. We will have limited services at our front counter and will not be excepting drop in meetings. Please contact 805-781-5252 to make an appointment with staff. Bus passes can be purchased at the Kiosk on the corner of Osos and Palm or by phone via slorta.org. Follow us on Twitter @SLOCountyPWD for the latest updates.
Risk Management	Risk Management	Contact Risk Management
Sheriff - Coroner	Sheriff - Coroner	Contact Sheriff - Coroner	In response to the order for shelter in place, our department will be adjusting schedules of civilian staff which will impact daily functions. Please view the Updated Hours section for more information.
Social Services	Social Services	Contact Social Services	Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM. To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. Submit documents by emailing [email protected] 1) Please include your full name, your phone number, your case number (if known), and your worker’s name and worker number to make sure the information is correctly routed 2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at https://www.mybenefitscalwin.org/ * Getting Started in My Benefits CalWIN (MyBCW) – English * Getting Started in My Benefits CalWIN (MyBCW) – Spanish
Tax Collector	Tax Collector	Contact Tax Collector	Our office will be closed on July 3, 2020 in observance of Independence Day. The Tax Collector's office is closed for in-person transactions until further notice. Many services including paying your Property Taxes are available online. If you have any questions, email [email protected].
Treasurer	Treasurer	Contact Treasurer	Our office will be closed on July 3, 2020 in observance of Independence Day. The Tax Collector's office is closed for in-person transactions until further notice. Many services including paying your Property Taxes are available online. If you have any questions, email [email protected].
UC Cooperative Extension	UC Cooperative Extension	Contact UC Cooperative Extension	The UCCE facility is closed to the public until further notice. We continue to provide essential services and are available remotely. Please contact the Department via phone or email for additional information or to obtain services. Phone: (805) 781-5940 Website for more contact info: cesanluisobispo.ucanr.edu
Veteran's Services	Veteran's Services	Contact Veteran's Services	Beginning Tuesday, July 7th, 2020, from 9 AM to 1 PM, the Veterans Services Office will assist Veterans who would like to have Veteran Designation applied to their CA Drivers License or State ID card. Veterans will be helped on a walk-up basis in our outdoor office set-up. Per California Department of Public Health, please wear a face covering. All other matters are currently being addressed by phone. If you have any questions or would like to schedule a phone appointment, please call 805-781-5766.