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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

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Update on County Offices and Facilities

As of 7/8/2020:

At this point in time, most County offices are open for business; but a few are providing limited public services or services by appointment only. In addition, many public counters are open.

Seven branches of the County of San Luis Obispo Public Libraries are now open for Grab & Go Services. Hours of operation will be 10am-5pm Tuesday-Saturday at the Atascadero, Cambria, Morro Bay, Los Osos, San Luis Obispo, Arroyo Grande, and Nipomo branches, with a one-hour window for vulnerable populations from 9am-10am. All branches will be following State and County COVID-19 guidelines to protect your health and safety

To help mitigate the spread of COVID-19, we continue to ask that you complete transactions over the phone and online whenever possible. If these approaches will not work for specific problems you are encountering, please call the department providing the service and make an appointment before coming to County facilities. This will help alleviate your frustration. Please note that anyone who arrives at County facilities exhibiting clear signs of illness may be asked to leave the premises. We appreciate everyone’s patience and understanding at this time.

The County is following Centers for Disease Control and Prevention (CDC) guidelines as it reopens its offices. For more information, look at our Reopening Toolkit.

For more information on the COVID-19 pandemic, and the County’s response, visit ReadySLO.org.

Directory

Department/Division Phone Contact Link Status
Administrative Office
Contact Administrative Office

As of June 1, 2020 the Administration office is open to the public. If you have any questions please contact us via our website at http://www.slocounty.ca.gov/Departments/Administrative-Office.aspx or by telephone at (805) 781-5011.

Agriculture / Weights and Measures
Contact Agriculture / Weights and Measures

Due to significant public health concerns from the COVID-19 coronavirus and the need to meet social distancing requirements, the Department of Agriculture/Weights and Measures' offices are currently operating under modified schedules. 

All three of our offices are staffed and have partially re-opened to serve our customers. However, customers are strongly encouraged to call ahead and make appointments for any necessary services. 

Please see the July 2020 Department of Agriculture / Weights and Measures Update for more information on current office hours, or contact us at the Department's main phone line or email.

Airport
Contact Airport

The Airport Terminal remains open and operational for both inbound and outbound flights. For specific flight information, please contact your airline directly.

Beginning June 1st, the Airport Adminstration office will be available by appointment only. For assistance, please contact us at (805) 781-5205 or [email protected].

Airport Badging office hours have been reduced to Wednesdays from 11am - 1pm.

Animal Services
Contact Animal Services

ANIMAL SERVICES FUNCTIONS ARE CURRENTLY LIMITED TO ESSENTIAL SERVICES ONLY. PROVISION OF NON-ESSENTIAL SERVICES WILL BE MODIFIED OR DEFERRED UNTIL THE RESUMPTION OF NORMAL OPERATIONAL STATUS.

For details regarding specific services and their availability, please refer to our "Services Offered" page.  

 

Assessor
Contact Assessor

COVID-19 has changed some of the procedures for providing service to you. For most questions or concerns, please call our office at (805) 781-5643 or review our website. If you need to meet with assessor staff, video conferencing or appointments can be scheduled. Please call or email www.slocounty.ca.gov/Departments/Assessor/Contact-Us.aspx to schedule a meeting or video conference. Our office is open to the public; however, there may be wait times due to the requirements for social distancing (Per California of Public Health Guidance, face coverings need to be worn while in the building). Documents may also be mailed in or delivered using the public drop box located outside our office lobby. 

Auditor - Controller - Treasurer - Tax Collector - Public Administrator
Contact Auditor - Controller - Treasurer - Tax Collector - Public Administrator

While most services are available online or via the telephone, limited Tax Collector services are now also available in-person. Please email [email protected] or call (805) 781-5831 to make an appointment. Walk-in service is also available but may be subject to delays.

Behavioral Health
Contact Behavioral Health

Behavioral Health COVID-19 Service Updates: Read Here

Board of Supervisors
Contact Board of Supervisors

As of June 1, 2020 the Board of Supervisor office is open to the public. If you have any questions please call (805) 781-5450.

Central Services
Contact Central Services

The Central Services Public Reception is now open to the public, however, we do ask that visitors please wear a mask to protect themselves and our staff.  

If you have questions regarding the Vet's Hall, please click here.

If you have general questions regarding COVID-19 or any updates related to the imapact on our community, please refer to readyslo.org

Child Support Services
Contact Child Support Services

The Child Support Services lobby is open during normal business hours. Please consider contacting your caseworker via phone or email: 866-901-3212 or [email protected] For case specific information or to make a payment, visit www.childsupport.ca.gov/customer-connect

Clerk - Recorder
Contact Clerk - Recorder

While most services are available online or via the mail, Clerk-Recorder services are now also available in-person at the San Luis Obispo office.  The Atascadero office remains closed until further notice.  Please call (805) 781-5080 to make an appointment.  Walk-in service is also available but may be subject to delays. Please review this information before visiting our office.

County Administrative Officer
Contact County Administrative Officer
County Counsel
Contact County Counsel
County Fire Department
Contact County Fire Department
District Attorney
Contact District Attorney

Due to COVID-19 the District Attorney’s Office lobby is closed until further notice.  However, staff is still working so you can call 805-781-5800 if you need assistance.  If you are experiencing an emergency call 9-1-1.  For public health information go to ReadySLO.org.

Drug and Alcohol Services
Contact Drug and Alcohol Services
Emergency Services
Contact Emergency Services
Environmental Health
Contact Environmental Health

The Environmental Health Services (EHS) office is closed to in-person visitation until further notice, however we remain open for business via www.slocounty.ca.gov/ContactEHS or by telephone at (805) 781-5544.  Please visit www.slocounty.ca.gov/CurrentEHSOperations for EHS COVID-19 guidance documents.

Grand Jury
Contact Grand Jury
Health Agency
Contact Health Agency

The Health Agency is actively responding to COVID-19 and continuing to provide other essential services. Please see updates from Animal Services, Behavioral Health, Public Guardian and Public Health

Human Resources
Contact Human Resources

Virtual Benefits Fair is September 29 – October 6. Open Enrollment is October 1 - 15

Information Technology
Contact Information Technology
Library
Contact Library

Seven branches of the County of San Luis Obispo Public Libraries are now open for Grab & Go Services. Hours of operation will be 10am-5pm Tuesday-Saturday at the Atascadero, Cambria, Morro Bay, Los Osos, San Luis Obispo, Arroyo Grande, and Nipomo branches, with a one-hour window for vulnerable populations from 9am-10am. All branches will be following State and County COVID-19 guidelines to protect your health and safety

Parks and Recreation
Contact Parks and Recreation

The Parks and Recreation Administrative office is closed to the public until further notice. You may call us at 805-781-5930 (Press option #4 and leave a message) or email us at [email protected] with any questions.  We recognize that recreation needs are essential, as well as, the health and safety of our community. For up to date information on the availability of park services please read here.

Pension Trust
Contact Pension Trust
Planning and Building
Contact Planning and Building

The Department of Planning and Building Permit Center is open by appointment only for limited building permit intake, correction returns/pick-up and to schedule virtual meetings. To submit electronic Building Permit or Land Use Permit Applications please visit  our website.

Probation
Contact Probation

THE PAYMENT WINDOW WILL BE CLOSED UNTIL FURTHER NOTICE. 
PAYMENTS CAN BE MADE THE FOLLOWING WAYS:

BY PHONE – 805-781-4060
ONLINE – HTTPS://SLO.EPAY-IT.COM
BY MAIL – Make Checks or Money Orders payable to:

County of San Luis Obispo Probation Department
1730 Bishop Street
San Luis Obispo CA 93401

Public Adminstrator
Contact Public Adminstrator

While most services are available online or via the telephone, limited Tax Collector services are now also available in-person. Please email [email protected] or call (805) 781-5831 to make an appointment. Walk-in service is also available but may be subject to delays.

Public Defender
Contact Public Defender
Public Guardian
Contact Public Guardian
Public Health
Contact Public Health

The Public Health Department is actively responding to COVID-19. At the same time, we continue to provide essential services in the safest way possible, including telephone or remote appointments (through your mobile phone or computer) and in-person visits when needed. 

Public Works
Contact Public Works

Public Works will re-open our front counter to the public on July 6 and start providing some modified services.  Our hours will be 8 – 5, with closure from 12 – 1:30 for sanitation. Masks are mandatory in our building, and we ask that you adhere to physical distancing protocol. We will have limited services at our front counter and will not be accepting drop in meetings.  Please contact 805-781-5252 to make an appointment with staff.  Bus passes can be purchased at the Kiosk on the corner of Osos and Palm or by phone via slorta.org. Follow us on Twitter @SLOCountyPWD for the latest updates.

Public Works Water Quality Lab
Contact Public Works Water Quality Lab

Public Works will re-open our front counter to the public on July 6 and start providing some modified services.  Our hours will be 8 – 5, with closure from 12 – 1:30 for sanitation. Masks are mandatory in our building, and we ask that you adhere to physical distancing protocol. We will have limited services at our front counter and will not be accepting drop in meetings.  Please contact 805-781-5252 to make an appointment with staff.  Bus passes can be purchased at the Kiosk on the corner of Osos and Palm or by phone via slorta.org. Follow us on Twitter @SLOCountyPWD for the latest updates.

Risk Management
Contact Risk Management
Sheriff - Coroner
Contact Sheriff - Coroner

In response to the order for shelter in place, our department will be adjusting schedules of civilian staff which will impact daily functions. Please view the Updated Hours section for more information.

Social Services
Contact Social Services

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

Tax Collector
Contact Tax Collector

While most services are available online or via the telephone, limited Tax Collector services are now also available in-person. Please email [email protected] or call (805) 781-5831 to make an appointment. Walk-in service is also available but may be subject to delays.

Treasurer
Contact Treasurer

While most services are available online or via the telephone, limited Tax Collector services are now also available in-person. Please email [email protected] or call (805) 781-5831 to make an appointment. Walk-in service is also available but may be subject to delays.

UC Cooperative Extension
Contact UC Cooperative Extension

The UCCE facility is closed to the public until further notice.
We continue to provide essential services and are available remotely.
Please contact the Department via phone or email for additional information or to obtain services.

Phone: (805) 781-5940

Website for more contact info: cesanluisobispo.ucanr.edu 

Veteran's Services
Contact Veteran's Services