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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

 

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Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

CalFresh

CalFresh is a federal nutrition program for low-income individuals and families that can help households buy healthy foods and seeds. Formerly known as the food stamp program and federally known as SNAP (Supplemental Nutrition Assistance Program), this program provides a monthly nutrition benefit which is used via an Electronic Benefit Transaction (EBT) card similar to a debit card. The benefit is used to purchase groceries at markets, small retailers and even farmer’s markets.

                                                                  CalFresh Emergency Allotments

TEMPORARY 15 PERCENT BENEFIT INCREASE FOR CALFRESH HOUSEHOLDS CalFresh benefits will be calculated using 115 percent of the June 2020 value of the Thrifty Food Plan (TFP) effective January 1, 2021 through September 30, 2021. This change effectively raises all CalFresh benefits by 15 percent. The temporary CalFresh maximum benefit allotments for the period of January 1, 2021 through September 30, 2021 by household size are listed in the table below.

Services

CalFresh Food Assistance

What is this service? CalFresh is a federal nutrition program for low-income individuals and families that can help households buy healthy foods and seeds. Formerly known as the food stamp program and federally known as SNAP (Supplemental Nutrition Assistance Program), this program provides a monthly nutrition benefit which is used via an Electronic Benefit Transaction (EBT)card similar to a debit card. The benefit is used to purchase groceries at markets, small retailers and even farmer’s markets.

Restaurant Meals Program (RMP) - Business Owner Information

The County of San Luis Obispo is recruiting local restaurants for the Restaurant Meals Program.  You may be able to increase your revenue, and provide a valuable service to the community by participating in the CalFresh Restaurant Meals Program.
 
Elderly, disabled and homeless individuals who receive CalFresh benefits are able to use their Golden State Advantage (EBT) cards to purchase meals from participating restaurants and delis.   
 

 

Restaurant Meals Program (RMP) for CalFresh Participants

The Restaurant Meals Program (RMP) is an option that is only available for CalFresh eligible individuals who are considered elderly (age 60 years and up), disabled, or homeless.  It is intended to help individuals who may struggle to prepare meals or who may not have the facilities to store or to prepare food safely. This is why California has chosen to allow specific CalFresh recipients the ability to purchase prepare and hot foods using their Golden Advantage EBT Card at approved restaurants. The Federal rules preventing the purchase of hot, prepared meals still apply to all other CalFresh participants.

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter