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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.

To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]

1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

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County Seal

Social Services

County of San Luis Obispo

Adult Services Services


Adult Protective Services Program (APS)

Adult Protective Services Program provides emergency intervention to dependent adults and seniors. We investigate allegations of abuse, intervene when necessary, and provide community resources and education.

APS Services are voluntary: an elder or dependent adult may refuse or withdraw consent to services at any time to the preventative and remedial services offered by APS.

APS is not intended to interfere with the lifestyle choices of elders and dependent adults, nor is the intent to protect those individuals from all consequences of such choices.

More information about Dependent Adult and Elder Abuse.

Elder & Dependent Abuse Hurts—Don’t Ignore it—Call!

Mandated Reporter

Mandated Reporter Training

In-Home Supportive Services (IHSS) Program

The In-Home Supportive Services (IHSS) Program helps pay for services provided to aged, blind, or disabled individuals who are limited in their ability to care for themselves and cannot live at home safely without in-home care. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.
Some services that can be authorized through IHSS include: housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired.

State informational video: IHSS Introduction and Services

County of San Luis Obispo:  Residents: Apply for In-Home Supportive Services (IHSS)

Non Residents: County IHSS Office Contact Information


Public Authority - In-Home Supportive Services (IHSS)

The main goal of IHSS Public Authority is to connect disabled adults/children and elderly individuals approved for IHSS Services with in-home caregivers so they can remain safely in their own homes. Public Authority is responsible for providing enrollment services for new caregivers, managing background screenings with the Department of Justice and providing registry services to assist IHSS recipients in finding caregivers.

Become a Provider

Join UDW - Homecare Providers Union

UDWA New Hire Orientation Information

Provider Orientation ResourcesProvider Orientation Resources (Spanish)              

Join the Caregiver Registry / Join the Caregiver Registry (Spanish)

Caregiver Registry Handbook / Caregiver Registry Handbook (Spanish)

Caregiver Registry Handbook - Signature Page / Caregiver Registry Handbook - Signature Page (Spanish)

"Electronic Services Portal" (Spanish Video)




Provider Paid Sick Leave Available!

Starting July 1st, 2020, 16 hours per year can be earned, call your local IHSS Office for more information.

To claim Sick Leave Complete:  Sick Leave Timesheet and mail to address on form.