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COVID-19 Updates: Get the latest public information related to coronavirus disease 2019 (COVID-19) at ReadySLO.org.

Beginning Monday, March 30, 2020, Social Services office hours will be limited to Monday through Friday, 8:00 AM to 1:00 PM.


To Prevent Spread of Coronavirus (COVID-19): The Department of Social Services is committed to a continuation of services during this crisis. The Department encourages applicants and participants to go online to apply for benefits, submit documents, and manage their cases. 

Submit documents by emailing [email protected]


1) Please include your full name, your phone number, your case number (if known), and your worker’s name  and worker number to make sure the information is correctly routed

2) Submit documents or manage your case by accessing your MyBenefitsCalWIN account at    https://www.mybenefitscalwin.org/

* Getting Started in My Benefits CalWIN (MyBCW) – English

* Getting Started in My Benefits CalWIN (MyBCW) – Spanish

 

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Devin Drake

Devin Drake

Director

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter

 

CalFresh Food Assistance

What is this service?

What is this service? CalFresh is a federal nutrition program for low-income individuals and families that can help households buy healthy foods and seeds. Formerly known as the food stamp program and federally known as SNAP (Supplemental Nutrition Assistance Program), this program provides a monthly nutrition benefit which is used via an Electronic Benefit Transaction (EBT)card similar to a debit card. The benefit is used to purchase groceries at markets, small retailers and even farmer’s markets.

 

Attention: All CalWORKs and CalFresh Recipients

In response to COVID-19, your CalWORKs and CalFresh Benefits will continue for March, April, May, and June 2020. This means that if your semiannual report form (SAR 7) or annual renewal is due in March, April, or May 2020, you do not have to turn it in or complete your interview. If you already turned in your March SAR 7 or renewal paperwork and it was not processed yet, it will not be processed. If your March SAR 7 or renewal paperwork included information that would make your benefits go up or if you reported that your gross monthly income has gone over your Income Reporting Threshold (IRT), please call the county to report this information over the phone.

Even though you do not have to turn in your March, April or May form or complete your interview, you must still contact the county to report anytime your gross monthly income goes over your IRT. Also, if you report that your income has gone down, your benefit amount may go up. Call the county to find out what your IRT is, to report if your income goes down, or to make other mandatory reports, including a change of address for CalWORKs.

Who can use this service?

Citizens of the United States or noncitizens who are legally residing in the U.S. are eligible to apply for CalFresh. A CalFresh Household may be a family, an individual, or anyone that purchases food and prepares meals together. Generally, you must meet certain residency and income requirements to qualify for the program.
 
Benefits are based on household size and income.  Pre-screen to see if you may be eligible or apply at MyBenefits CalWIN.  There are many myths about CalFresh eligibility. Please don't assume that you can't qualify: talk to us, or check out these Myths & Facts About CalFresh.
 

What is the process?

Step 1: Apply for CalFresh

You can apply for CalFresh in person Monday - Friday 8:00 a.m. to 5:00 p.m. at any County of San Luis Obispo Social Services office.

You can also apply online at My Benefits CalWIN.

You may also download an application, complete and return mail, FAX or bring the application in to the local County Social Services office. 

Is there a charge for this service?

This service is provided free of charge.

When and where is this service offered?

It is easy to apply.  Apply in person Monday - Friday 8:00 a.m. to 5:00 p.m. at any County of San Luis Obispo office, online at My Benefits CalWIN or you can download an application, fill it out and either mail, FAX or bring it into your local county office.
    

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

Frequently Asked Questions

Contact Social Services

Child Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected child abuse or neglect call the 24 hour Child Abuse Hotline at (805) 781-KIDS (5437) or toll free 1-800-834-KIDS (5437)

Adult Hotline Information:

  • If you suspect there is an emergency requiring immediate intervention, call 911
  • To report suspected elder abuse or neglect call the Adult Services Hotline at (805) 781-1790 during regular business hours, or after business hours call (844) 729-8011
  • Mandated Reporter