Open Enrollment

Open Enrollment 2024 has ended

All benefits changes will be effective 01/01/2024

Important Changes for 2024

The County is pleased to announce a new member experience, with Blue Shield's Navigator PPO powered by Accolade. With Accolade concierge medical navigation, members will have the same medical plan designs that you have today, with a one stop shop through a phone call, member portal, or mobile app to obtain:

  • Health and benefits support
  • Access to a health care assistant
  • Help finding and booking high quality, in-network provider appointments
  • An easier way to access virtual care solutions
  • Expert medical second opinions

While your medical plan designs will remain the same, there will be some changes moving from Anthem to Blue Shield. Anthem Select network will change to Blue Shield Tandem PPO network. The County will be transitioning from the Anthem network of providers to Blue Shield of California providers

Many employees have shared questions regarding the 2024 medical renewal, Blue Shield transition, and the new Navigator PPO powered by Accolade. To help answer your questions, we have create a Frequently Asked Questions page. 

Frequently Asked Questions

Important Benefits Information

2024 Employee Benefits Information

2024 Employee Benefits Brochure

2024 Employee Brochure

2024 Premiums and Cafeteria Contributions

Rates and Contributions

County Benefits Webinar

Watch Recording

Mandatory Open Enrollment Action

Proof of Other Coverage and FSA/HSA Elections

Employee and Retiree Benefits Information

Accolade Navigator PPO

Read More

Blue Shield Information

Plan Names, Plan Information, Networks, and Continuity of Care

Blue Shield Provider Search

Provider Search Instructions

2024 Retiree Benefits Information

2024 Retiree Benefits Brochure

2024 Retiree Brochure

2024 Retiree Premium Rates

Retiree Premium Rates

Retiree Benefits Webinar Recording

Watch Webinar Recording

Early Retiree Anthem Select PPO will be called Blue Shield Tandem PPO and will use the Tandem PPO Network

Early Retiree Choice, Care, EPO, Medicare PPO, and EPO plans will use the Blue Shield of California Network

If I have a provider who is non-contracted with Blue Shield, what can I do? 

Blue Shield recognizes the importance of maintaining a strong doctor-patient relationship when you change healthcare plans. 

Any member who has any qualifying medical condition with a non-contracted provider will be able to complete a Continuity of Care form and submit it to Blue Shield. 

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