All health plans have participating providers, but not all health care providers in the County are included in every plan. For the lowest costs, be sure that the doctor or clinic you plan to see accepts your health plan.
By phone -- You can call the “Member Services” number on your insurance card for a list of providers in your area. This number is usually on the back. When you call, you will usually be asked to provide your member ID and your birth date, so be sure to have that information ready when you locate the phone number to your plan.
Online -- You may also find this information on the health plan’s website. On the plan’s website, you may find a “Find a Doctor” tab that allows you to search all their network providers.
Always verify with your provider’s billing department to be sure, as contracts change or expire frequently.
If you have trouble, our Health Care Navigator can also assist you with this. Call us at 805-781-4815 or contact us online to get started.