What is this service?
The Medical Health Operational Area Coordinator (MHOAC) Program is authorized by the California Health and Safety Code Section 1797.153. The MHOAC position represents the single point of contact for the MHOAC program and is responsible for monitoring and ensuring adequate medical and health resources are in place during a local emergency. The MHOAC is authorized to make and respond to requests for mutual aid from out of San Luis Obispo County.
During non-emergency operations and the initial phases of an emergency, the MHOAC Program operates in a duty officer mode and is on-call 24/7. Once the County Health Agency Department Operations Center (CHADOC) is activated, the MHOAC Program functions are distributed to various CHADOC positions. The MHOAC may also be at the County EOC as the Medical Health Branch Director.
If you are a first responder or medical/health organization representative and need to talk to a public health representative regarding an emergency situation, such as multi-casualty incidents (MCIs), MHOAC requests, threats to the medical and public health system or medical and mutual aid requests, call 1-805-380-3411.
This is a 24/7 phone number for the EMS Duty Officer which functions as the MHOAC Program until the County Health Agency Department Operations Center (CHADOC) is activated.
For all other public health emergency calls, such as communicable disease, call 1-805-781-5500 during regular business hours.
The MHOAC is responsible for ensuring the operational effectiveness of 17 mandated functions: