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Behavioral Health COVID-19 Service Updates: Read Here

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Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.

Psychiatric Health Facility (Inpatient)

Please read the following information so you know how to continue to receive services during the temporary COVID-19 public health emergency. Some Behavioral Health programs may require additional forms to be completed. Please reach out to your treatment team with questions and concerns.

Telehealth over Zoom for Health

To avoid a delay in completing your treatment program, County of San Luis Obispo Behavioral Health will begin offering Remote Client Services. Remote Client Services will enable you to continue program with a certified counselor via a virtual meeting platform called Zoom.

In order to help you participate in Zoom Remote Client Services, we have created user-friendly instructions and tutorials found here. Your treatment team will be in contact with you over email with a web link so you may join your sessions virtually through a computer, tablet, or phone.

Who can use this service?

This service is available to individuals who meet Medi-Cal medical necessity criteria as defined above in Welfare & Institutions Code 5150.

Is there a charge for this service?

Inpatient services at the Psychiatric Health Facility are free for most SLO Medi-Cal (CenCal) beneficiaries.  Individuals with private insurance are most often transferred to out-of-county alternative psychiatric treatment facilities.

When and where is this service offered?

This service is available throughout the year during regular business hours except during scheduled holidays.

Location, directions and hours of operation

Click on location name to show hours of operation, directions and phone information

San Luis Obispo Adult Mental Health Services

Monday - Friday 8-5

2178 Johnson Avenue San Luis Obispo, CA 93401

Tel: (805) 781-4711

Frequently Asked Questions

I believe my family member/friend is in a psychiatric crisis. Where do I call to have them evaluated for inpatient psychiatric treatment?

For non-life threatening psychiatric emergencies: 
             (800) 838-1381  24/7 emergency psychiatric crisis line

The Mental Health Evaluation Team will talk with you and dispatch to evaluate the individual for inpatient psychiatric care as appropriate. The Mental Health Evaluation Team may recommend that you assist the individual in going to your nearest Emergency Department for a medical clearance. The Hospital will then contact the Mental Health Evaluation Team after the medical clearance to provide the evaluation for inpatient psychiatric care after the individual has received a medical clearance.

For Life Threatening emergencies, Call 911. Law Enforcement works in collaboration with local hospitals and the Mental Health Evaluation Team.

I just need someone to talk to for emotional support right now. Who can I call?

Hotline: 1 (800) 783-0607
Hotline is 24/7 a suicide prevention and mental health crisis line that provides immediate emotional support for you or someone else.

I need urgent services but I want voluntary outpatient services—I do not want to be admitted to an inpatient facility.

Call (800) 838-1381 and the Managed Care staff will assist you in obtaining an urgent appointment with County Outpatient Mental Health Services, or assist you in seeking other community resources with your insurance provider.

May I visit a relative or loved one who is admitted to the Psychiatric Health Facility?

Yes, visitors may see patients (with patient approval) during regularly scheduled visiting hours (daily) from: 

  • 6:30 PM – 8:00 PM

For safety reasons, all visitors must be 18 years of age or older and will be subject to security screening. No outside food or drinks are allowed. 

For more information on visiting the PHF, please see our PHF Visitors Policy.

Please contact our access line at 1 (800) 838-1381 for information or to schedule an appointment. All services are available in Spanish.