What is this service?
How to register your Flexible Spending Account (FSA) and Health Savings Account (HSA) debit cards so you can begin using your funds. All new enrollees in an FSA or HSA will receive a debit card in the mail a few weeks after enrollment for new hires or prior to the new calendar year if you enrolled during Open Enrollment. The debit card is valid for three years from the date you received it and can be used for multiple years. Do not throw your debit card away at the end of each calendar year. Instructions are below to request a new debit card or to change your address in BenXcel.
Step 1: Receive your debit card in the mail after completing online enrollment.
Step 2: Register your debit card on the MySmartCare Online Portal.
Use your Social Security Number as your Employee ID and your FSA Benefits Debit Card number as your Registration ID when registering.
Employer ID: BCCSLO
Employee ID: Your Social Security Number
By registering your email address, you will receive important push notifications regarding your account balance, year-end reminders, notice of debit card mailed, etc. You can change these notifications to be delivered via text message under your My SmartCare account settings.
Step 3: Configure your account, set up your reimbursement method and payment schedule and request additional debit cards for your tax dependents. You will be able to check your balances, track claims status’ and access the FSA store anytime. Don’t forget to download the mobile app to your cell phone.
Step 4: Registration is complete, you can begin using your debit card!
BCC is the third-party administrator for all FSA accounts and should be contacted for all questions regarding your account or a specific claim.
Email: [email protected]
Customer Service Center hours are Monday - Thursday: 5:00am - 5:00pm PT and Friday: 5:00am - 3:00pm PT
Calculate FSA Tax Savings